14 Replies
Project ID:
N/AN/A
I just paid $5 also
With changes to verification requirements and procedures following abuse of the system, an active GitHub account with frequent commit history and other activity is required to be able to get access to the Trial plan. Otherwise, you can just upgrade to the Hobby plan to get access to the service.
You just paid for the Hobby plan or you paid for $5 usage at the end of the last month?
This is top tier confusing lol
Could you check your card account to ensure that the payment went through? And you purchased the subscription and it’s saying you’re on it but the interface isn’t changing to reflect that?
Yes the interface does not reflect my payment
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Odd, just need to wait for this ticket to be either elevated to a team member for assistance or you can email
billing at railway dot com.Can you dm me your email?
I can take a look.
Sure just did
Resolved!
For context, customer was in a weird state on Stripe due to a delayed invoice payment.