Can't get enough information from Github, must upgrade

I'm helping my friend set up their account since they wanted to try the free version for their system and potentially upgrade, however; when trying to create a new project, it says, "Unfortunately, your GitHub account did not meet our criteria and we need additional information. " Clicking on the Verify Account button requests them to purchase a plan. Is there any way to solve this?
Solution:
upgrading to the hobby plan removes all verification requirements
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7 Replies
Percy
Percy2y ago
Project ID: N/A
purujit.kulshreshtha
N/A
Solution
Brody
Brody2y ago
upgrading to the hobby plan removes all verification requirements
purujit.kulshreshtha
They're fine completing the verification steps, but they want to try the free version before moving all of their infrastructure over.
Brody
Brody2y ago
they don't meet the verification requirements, github account probably too new, or not enough activity
purujit.kulshreshtha
Is there any other way I can complete verification?
Brody
Brody2y ago
not really how it works, you'd want to upgrade to the hobby plan in order to remove all verification requirements
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