Confirmation of eligibility for Hobby Plan fee waiving
Hi, I believe I might be a verified user as it says so when I visit https://railway.app/verify.
Also, for a second when I visit the page https://railway.app/account/upgrade, it shows the image [1] below before settling on image [2], implying that I'm already on the Hobby Plan? However, image [3] on my dashboard seems to imply that I'm not on the Hobby Plan yet
I'd like to have confirmation whether I'm eligible for the verified user fee waiving before I add more credits to my account, thank you
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You can navigate to the “Billing” settings and click Manage Subscription and check the following to validate a waived fee.
https://railway.app/account/billing
My active plan is still Developer Plan on that page and I don't have a next estimated payment
I think this is a bug.
Flagging this thread. A team member will be with you shortly.
Just to reiterate
- I would expect to be on the Developer plan currently as I have not yet chosen to move to the Hobby Plan
- To move to the Hobby Plan, I would need to have a balance of 10$ credits, which I am willing to pay
- But I want to make an informed choice, so I want to know if I am eligible for the fee waiving before paying to meet the 10$ credits criteria; the upgrade page seems to show that I am eligible and then immediately tells me that I am already on the Hobby Plan
Hmm, fair concerns. I can fix the upgrade page to correctly reflect the plan you are on.
But I want to make an informed choice, so I want to know if I am eligible for the fee waiving before paying to meet the 10$ credits criteriaWanna dm me your Railway email and I can tell you if you are eligible for the waiver? Hey, just realized you should be able to see if you're eligible. The toast which says this
To move to the Hobby Plan, I would need to have a balance of 10$ credits, which I am willing to pay links you to the usage page with a purchase credits button.
Once you click the button, the modal should tell you if you're eligible for the discount.Ooh, thank you! This is solved then
Ah nvm another issue arose
I believe I topped up an additional 10$, and it put me back on the Starter Plan (I was previously on the Developer Plan), with the ability to "Unlock Hobby plan"
However I get this error when I try to subscribe with the same card I've always used with Railway
Dm me the email you use to sign up on railway?
Also, did you see any errors when you did this step?
It seems I'm unable to DM you
I'm not sure; I selected the option to top up 10$ to be able to switch to hobby and the next thing I saw I was on the starter plan; it also looks like I don't have stored credits anymore? (I had 5$ previously before the 10$ top up)
Sent you a friend request.
Resolved. 🫡