Account verification
Hi I have been using Railway for a while and now with all this pricing changes I end up looking into my account verification process and I see that my account is not verified?
I read that might be because my Github Account is too new, but I have been using this account for several years and every year I have contributions.
Is there something else that I need to do? I'm on developer plan
47 Replies
Project ID:
c31f2e05-1968-45a4-ad1a-7d959fb72c5cc31f2e05-1968-45a4-ad1a-7d959fb72c5c
you can upgrade to the hobby plan! the hobby plan doesn't have any verification requirements
I know that, but my question is more about what makes me an unverified account? Is there a way to ask for a re-validation? I don't undestand how my active account cannot provide enough information
it has been literally active since 2019 🧐
oh that, it was a little bug with migration, upgrading hobby plan fixes it
If I upgrade my account to Hobby plan I will get verified?
absolutely
one of the main reasons for the new hobby plan was to eliminate the verification stuff, verification was always getting in the way
Got it, that makes sense
One last question
so there's no way to get a free plan any longer? I've ony got two small apps hosted
Do I will get the $5 dlls credits for developer-verified accounts? Or I will loose it just because of this migration bug?
you where previous on the trial plan, you have successfully tried out railway!
I can't make that call, some people do and some people don't, it depends on a whole bunch of factors
With the verified plan its says you can always get 5 free each month and maybe I only used 2 bucks the whole month
Is there a website page or an email address that I can use to get that confirmation?
there should have been an upgrade popup/dialogue in the dashboard
If I enter into the dashboard I only see the project's list
please open your own thread
Besides the popup/dialogue that is not currently appearing for me, would it be possible to explore an alternative method to obtain the confirmation?
your hobby plan account status would have been programmatically determined a few days ago, this bug wont effect that
upgrade to the hobby plan and check the usage page
So I guess I'm not elegible for the 5 dlls credits, is that correct?
oh nvm
I see the 5 dlls discount, thanks a lot
you will have to pay 5$ but that is usage included, if your projects use 5$ then you only pay 5$, if your projects use 7$ then you only pay 7$
i hope this clears things up 🙂
So if:
I use $5 I pay $5
If I use $7 I pay $2?
If I use more I pay less?
oh shit
im so sorry
no that is wrong
ok
Ok, now I'm confused haha
sry
let me clarify further, im sorry, one moment
if you use 2 $ you have to pay 5$ if you use 5$ you have to pay 5$ if you use 7$ you have to pay 7$ so you have to pay minimum 5$
well there you have it, that is correct
Then there is no discount?
yes no discount
and if you dont you anything you still have to pay 5$
correct
Then the pricing breakdown is incorrect 🤔
you where not eligible for the additional credits, sorry
discount means included usage
Oh ok, I see
Thanks for clarification
and in other way we have to found another heroku alternatives
railway's new pricing is still miles better than herokus
i am thinking about render
heroku pricing was per dyno, railways min $5 is per account
render has some bad pricing too
I'll compare Render vs Railway vs DigitalOcean to see what full feeds better my necessities, thanks guys for your help
i am thing about digitalocean 6$ machine
and thats 6$ per app!
yes but render free also good for me i thinkg
my 4 project is not using 512 mb ram
anyone know how i can get my 10$ refund ?
you would need to email railway for that kind of request
railway already loose 11+1 12 people
yes this was a known outcome, you can please everybody