Data Retention
Good day,
I am currently integrating Novu (via Novu Cloud) into the product I am working on, primarily to utilise the E-mail digest of Novu to send user transactions. While I am only storing a specific ID as subscriber ID, the Activity Feed stores some PII of a subscriber when the API is called. I have some questions concerning the data on Activity Feed as below:
1. What is the data retention period?
2. Who could access those data apart from the admin? Could Novu see those feeds?
3. Could the data in the Activity Feed be deleted on request?
4. Will Activity Feed based on tenant when multitenancy is implemented in the future?
Thank you.
Best regards,
Samuel
4 Replies
Hey @Samuel.Cheah 🙂 👋
1. Depends on the contract, but on the business account this is 1 year.
2. Only admins on the panel have access, for support Novu team has limited access only, and with partial data available.
3. Sure thing, take a look here. (https://docs.novu.co/api/delete-feed/)
4. I'll let @dimagrossman answer that.
@Pawan Jain or @Engineering anything I missed, or you can elaborate would be good to add here.,
@tomerbarnea For 3rd point, may be you misunderstood activity feed with in-app notification feeds(stores)
As of know, we don't have an api to delete activity feed item. But it can be deleted on request
We use this api to list activity feed
https://docs.novu.co/api/get-notifications/
Thanks @Pawan Jain 🙂
Sorry for the delayed response, just got back from a vacation ☀️
We will allow filtering activity feed based on the tenantId in the future once implemented