Plz Help "Something didn't work when we tried that. Please try again. (Code: 1074)"
Something didn't work when we tried that. Please try again.
I registered an account with cloudflare using my icloud. I just pressed sign in with apple to create my account but now when I press login and I login with my apple id I get the error I posted both on PC and Phone not sure what to do!
17 Replies
Did you use the "Hide my email" function?
@Erisa | Support Engineer I dont think so
Ty for reply btw
What should I do?
Can you reproduce the error while capturing a HAR file: https://developers.cloudflare.com/support/troubleshooting/general-troubleshooting/gathering-information-for-troubleshooting-sites/#generate-a-har-file
And then email it from the account email to
[email protected]? Do NOT send them in Discord, as they can contain sensitive informationLet me see one moment
@Erisa | Support Engineer Sent!
Plz let me know what to do. Appreciate the help thanks
I'm looking into it
have to sleep now
Plz dont close this channel so I can read your reply once I am awake
Ty in advanceIt will stay open, sorry for the delay
@khoshnazar I've opened support ticket #2841981 for this issue, will continue looking into it and will keep in touch
good morning I am back
Where do I see the ticket
In your email inbox, I hope
Ah yes I saw
No reply yet
Lets hope to fix it soon ty
It's been sent to engineering
@Erisa | Support Engineer Hello, I managed to resolve the issue. Despite initially creating an account through the Apple ID sign-in method and experiencing difficulties, I decided to enter my Apple ID email in the "forgot password" section and reset it. Surprisingly, this allowed me to log in without requiring my Apple ID. It appears that the automatic Apple ID sign-in method for account creation is flawed. It simply generates a regular account using your Apple ID email, without providing an opportunity to choose a password. Consequently, it becomes impossible to know the login credentials. Please consider this matter resolved, and you may now close my support ticket. Thank you for your assistance.
It simply generates a regular account using your Apple ID email, without providing an opportunity to choose a password.It should still allow you to sign in with apple though 🤔 as well as with password
Yeah it doesn’t let me Sign in with Apple it’s very odd it shows the error I sent you
Were you able to close my ticket? I appreciate your assistance
Is it alright if I keep the ticket open for now so that our engineers can investigate that error and see if theres anything they can fix? Or I can close it if you prefer, that's fine
Sure you can keep it open for them to see
You can forward this message to them too
Will do, thanks