R
Railway15mo ago
mykal

"Plugins" Unresponsive (Redis, PostgreSQL)

Both Redis and PostgreSQL became unresponsive a few minutes ago. The "data" tab in both Redis and PostgreSQL was spinning then saying "no tables/no data". I was able to restart Redis but PostgreSQL doesn't seem to be accepting a restart command; just gives a generic error. My project ID is: - 054606fa-e614-4ffe-8c28-dcf8ea665ec9 Postgres is still down. This is affecting produciton so if we could get it back up that would be great!
5 Replies
Percy
Percy15mo ago
Project ID: 054606fa-e614-4ffe-8c28-dcf8ea665ec9
mykal
mykal15mo ago
Just as I typed this the restart command seems to have taken; PostgreSQL appears to be back up. Regardless it would be good to know what the root cause was as I doubt it was anything on my end. Thanks all! Seems that I am still getting intermittent network issues? I can connect to my Postgres database locally with the CLI and DataGrip but requests from my app have timed out twice?
angelo
angelo15mo ago
hey there @Mykal- are you still facing this? We just restored some services that were affected
mykal
mykal15mo ago
I haven't seen any issues in the last 5 minutes but up until then yes, I was seeing intermittent request timeouts
angelo
angelo15mo ago
Yep- lines up. For the sake of honesty, lemme declare a post-facto incident so others can line up with this as well.
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