buddy doesn’t give me walking candy

It’s been happening for weeks. When the kms were reached my buddy won’t give me candy. I’m pretty sure it’s not because of exceeding the daily limit of walking candies cuz it’s either I just started the day of walking or after switching another buddy I still receive candy sometimes (not always working perfectly but still can get candies 80% of the times). But for mewtwo it’s been weeks thatI have not received any candy. I’ve tried many methods, giving it poffin or restarting the game, and the distance count either remains the same after passing the threshold or it backtracks to the distance where it started minutes ago. Is there a reason why this happened and is there a solution to it? Thanks
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