Sign in issue

I am facing 1.10 hrs of sign-in problemsthe to dashboard for the last three days. But later on okay. why I am facing so?
39 Replies
Percy
Percy2y ago
Project ID: 64042865-edb3-44db-a3e3-63e068bfcbc4
datmrcpmd
datmrcpmdOP2y ago
64042865-edb3-44db-a3e3-63e068bfcbc4
Brody
Brody2y ago
can you explain the problem in a little more detail?
datmrcpmd
datmrcpmdOP2y ago
Actually For the last three days I cant log in to dashboard of my project for 1 hr+ time and this is 10.00 to 11.15 BD time. Outside this time I can do login
Brody
Brody2y ago
this would have nothing to do with railway, this sounds like some kind of firewall access rule
datmrcpmd
datmrcpmdOP2y ago
Even my students cant do Login in the front end and I cant do login to back end firewall access means? can you please tell me more?
Brody
Brody2y ago
do you work for a school?
datmrcpmd
datmrcpmdOP2y ago
I do maintain Online school. The students cant see videos evem login, I cant do login as an admin too. this is one railway issue
Brody
Brody2y ago
it's not a railway issue
datmrcpmd
datmrcpmdOP2y ago
after 1.15 hr, it become normal
Brody
Brody2y ago
I have not seen any reports of login issues recently this would be an issue with your ISP
datmrcpmd
datmrcpmdOP2y ago
Sir, i can do log in now. But tried 8-9 times 40-50 mins back at that time, I cant
Brody
Brody2y ago
it's not a railway issue this would be an issue with your ISP
datmrcpmd
datmrcpmdOP2y ago
Every website worrking accept railway ISP has no issues. I have double and triple check from different ISP
Brody
Brody2y ago
I have not seen any reports of login issues recently
datmrcpmd
datmrcpmdOP2y ago
may be this is the first issue I am sorry that, You are not trying to understand my problem
Brody
Brody2y ago
okay then, you need to at least be more specific, "login issue" provides zero information
Brody
Brody2y ago
bruh
datmrcpmd
datmrcpmdOP2y ago
i can do log in now. But tried 8-9 times 40-50 mins back, at that time, I cant
Brody
Brody2y ago
I thought you meant login to the railway dashboard
datmrcpmd
datmrcpmdOP2y ago
I am sorry that, You are not trying to understand my problem also https://drataullah.com too
Brody
Brody2y ago
your app is unresponsive during this time, I fail to see how this is a railway issue
datmrcpmd
datmrcpmdOP2y ago
app is diployed to railway, why this is not railway issue?
Brody
Brody2y ago
bruh
datmrcpmd
datmrcpmdOP2y ago
than please guide me, What can I do from my side? Last 3 days i am facing such absurd problems.
Brody
Brody2y ago
it's your code, railway runs your code as is, if there are bugs in your code they can manifest as an unresponsive app
datmrcpmd
datmrcpmdOP2y ago
may be it's railway maintenance time!
Brody
Brody2y ago
nope respectfully, please spend less time blaming railway and more time fixing your code
datmrcpmd
datmrcpmdOP2y ago
Thank you. I will send this to developer I am actually company admin But, Website is running all the time. only why that time!
Brody
Brody2y ago
you will want to upgrade to a teams account since you are serving a commercial product with railway
datmrcpmd
datmrcpmdOP2y ago
if this is code issue, it will not solve automatically yes I am not getting the solutions!
Brody
Brody2y ago
please upgrade to the teams account, running commercial services on the hobby plan has a good risk of getting banned
datmrcpmd
datmrcpmdOP2y ago
I am paying as per go
Brody
Brody2y ago
a teams plan is required when you are serving a commercial product from railway
datmrcpmd
datmrcpmdOP2y ago
ok
Brody
Brody2y ago
required
datmrcpmd
datmrcpmdOP2y ago
thank you we are upgrading accordingly
Brody
Brody2y ago
I appreciate your understanding on the matter
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