Account banned: multiple accounts
My account has been banned. It said that the reason is "Multiple accounts" .
I don't know why this happened since I have only one account, which is the account used to deploy my Open API. So I feel that I have not violated the Terms of Service and Fair Use policy.
I have submitted the ban appeal form and still waiting for the response.
https://github.com/fityannugroho/idn-area/discussions/57
GitHub
My Railway account has been banned · fityannugroho idn-area · Discu...
Dear all idn-area users! I apologize for having to inform you that idn-area API is not available from today. This happened because my Railway account has been banned. I don't know why this happ...
10 Replies
Project ID:
3380be57-899c-4fa1-8a57-1724b9780dd73380be57-899c-4fa1-8a57-1724b9780dd7
#🛂｜readme #6
this is community support, we cant do anything about your ban, you will have to wait for an answer from the team via email
How long does it usually take?
week max
pro tip, dont use a vpn
Okay, I will wait for that. Thanks for your response
@fityannugroho
I was told you where unbanned!
Oh right. I just checked my dashboard
Thanks for your help
no problem, but yeah stay off the vpn for now
railway detects two or more separate accounts in use with the same IP (using the same VPN service) and then the accounts get falsely banned for multiaccounting, this type of fraud detection is going to be removed when the new hobby plan roles out
Okay I will note that