M
MechaKeys17mo ago
flor

not making sounds for my mac 13

hii so i downloaded it and set a sound pack but it wont make any sounds when i use my keyboard for some reason, i checked the audio and it was all the way up so i’m not sure why i don’t hear anything
9 Replies
fero
fero17mo ago
hey, are you on an ARM (m1, m2, etc) or Intel mac?
flor
flor17mo ago
m1
fero
fero17mo ago
ARM macs aren't fully supported yet (we don't provide official builds compiled and optimized for that currently), but there are some steps you can follow to see if you can make it work per #v2-download , did you make sure accessibility settings are enabled so we can detect keystrokes? make sure that your audio settings (both in-app and for your hardware are correct), you might have muted something or dragged something to its minimum by accident. in the app, you can check settings > audio for muting option, and you click the audio icon in the top bar to view your volume make sure that you downloaded and set a soundpack, one of them should say "Active" in the store page
flor
flor17mo ago
did all of that and still doesn’t make any sounds
fero
fero17mo ago
are your keystrokes increasing?
flor
flor17mo ago
no
fero
fero17mo ago
cc @Halu halu will be in touch when he can to help you out since he's better equipped to handle mac issues. we'll compensate you for the inconvenience
flor
flor17mo ago
okay thanks
halu
halu17mo ago
we only have 1 report of someone getting it to work, you might want to reach out to them: https://discord.com/channels/462274708499595264/462274708499595266/1115906122285600798 I dont have an arm system so I cant test anything in particular... until I automate mac builds, we prob wont have stable arm support and its not really a priority as there are only ~3 people that have shown interest
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