Railway•2y ago

Cant pay bills because card has been declined

Hello, I cant pay the bills and the error says that my card has been declined. So I try with different card and it still shows that my card is declined. I also have tried it using link, but it says the same. I can't use cashapp because of region lock. Anyone can help me?

4 Replies

Percy•2y ago

Project ID: 83c83235-544c-474a-9792-3d7091505c7d

D'JaegerOP•2y ago

83c83235-544c-474a-9792-3d7091505c7d and somehow when i check the response payload, i notice that it has INTERNAL SERVER ERROR. despite, i dont know if it's related or not

{
    "errors": [
        {
            "message": "Your card was declined.",
            "locations": [
                {
                    "line": 2,
                    "column": 3
                }
            ],
            "path": [
                "customerAttachPaymentMethod"
            ],
            "extensions": {
                "code": "INTERNAL_SERVER_ERROR",
                "exception": {
                    "name": "UserError",
                    "status": 400
                }
            }
        }
    ],
    "data": null
}

{
    "errors": [
        {
            "message": "Your card was declined.",
            "locations": [
                {
                    "line": 2,
                    "column": 3
                }
            ],
            "path": [
                "customerAttachPaymentMethod"
            ],
            "extensions": {
                "code": "INTERNAL_SERVER_ERROR",
                "exception": {
                    "name": "UserError",
                    "status": 400
                }
            }
        }
    ],
    "data": null
}

Brody•2y ago

please email [email protected] for payment issues as this is community support

D'JaegerOP•2y ago

i've done that, but didn't get any response yet

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Cant pay bills because card has been declined