Failed to subscribe to developer plan due to ZIP code issue
Hi there. I am a developer from Bangladesh using railway for deploying all my projects nowadays. I wanted to subscribe to the developer plan and get over the resource limit.
I am using my mastercard debit card issued by payoneer. I know railway uses stripe under the hood for processing payments. I have made many payments using stripe by the same ZIP code but found no issue.
But the issue I am facing here, when I try to make a usage based subscription, I am prompted to give my zip code. Also, need to mention that, we have 4 digit zip code in Bangladesh. So, can't make payment here.
I guess it's a validation issue on railways side ? Please assist me with this.
8 Replies
Project ID:
N/AN/A
I am prompted to give a 5 digit zip code
the team doesn't work on weekends so I will tag in the appropriate people after the weekend for you
When it comes to payment issues, please email [email protected]
@tsensei
Will do. Thank you.
I have sent the mail to support. Hope to get it resolved soon. Also, Loving the developer experience with railway !
@Adam Hi there, I had sent mail to support about the payment problem 2 days ago but haven't got any replies. Thanks
You sent the email on Saturday. Today is Monday. The team does not respond to emails over the weekend
Sorry my bad, we have weekend on friday over here. Guess I'll wait