Can't add domain to Cloudflare

I work for a municipal government in Quebec, so we have a domain name like this: ville.<our_city>.qc.ca (i.e.: ville.ddo.qc.ca, ville.pointe-claire.qc.ca, etc.) Because of this weird domain name format, Cloudflare detects it as being a subdomain and only allows me to add <our_city>.qc.ca. This isn't possible, as that isn't our domain. Has anyone had a similar type of issue?
8 Replies
Erisa
Erisa2y ago
This happens because the city domain isn't on the Public Suffix List: https://publicsuffix.org/ Aside from getting it added there, the only other way is to have an Enterprise organisation account, which will then be able to add subdomains: https://developers.cloudflare.com/dns/zone-setups/subdomain-setup/
Subdomain setup · Cloudflare DNS docs
When you use a subdomain setup, you can manage the Cloudflare settings for one or more subdomains separately from those associated with your root …
salad
saladOP2y ago
from what a sales rep told me, it sounds like an enterprise account is way out of our budget
Erisa
Erisa2y ago
I understand, unfortunately that's the only way to add a subdomain if the parent isn't on the PSL
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Unknown User2y ago
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salad
saladOP2y ago
yes, but in our case the suffix isn't just .qc.ca, it's <city>.qc.ca and our fqdn is ville.<city>.qc.ca
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Unknown User2y ago
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salad
saladOP2y ago
The domain is ville.<city>.qc.ca, not <city>.qc.ca that's the actual domain, ville is not a subdomain
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Unknown User2y ago
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