After expiration of credit subscription, all tables were deleted and didn't come back even after pay

We have a credit based subscription, the credits expired and we pay today. But all the tables in our databases were deleted, I would like them to come back. It shouldn't delete everything!
10 Replies
Percy
Percy14mo ago
Project ID: 5904f91b-cf76-48f8-9416-e3b021334248
augustopwn3d
augustopwn3d14mo ago
5904f91b-cf76-48f8-9416-e3b021334248
augustopwn3d
augustopwn3d14mo ago
augustopwn3d
augustopwn3d14mo ago
??? pls
angelo
angelo14mo ago
Hey @ǃAugusto - I am going to loop into this
augustopwn3d
augustopwn3d14mo ago
Ok Please, I cannot lose the tables I already had, they are important projects for me
Brody
Brody14mo ago
going forward it would be beneficial for you to make daily database backups here is a guide from railway https://blog.railway.app/p/automated-postgresql-backups
augustopwn3d
augustopwn3d14mo ago
thanks!! I will consider it. however, I would like to be able to recover what was lost, I did not expect this loss, so I did not think of a backup hey angelo pls
Brody
Brody14mo ago
generally railway doesn't restore data that was lost due to user error, so please just wait to hear back from him
augustopwn3d
augustopwn3d14mo ago
ok @Angelo if you can try to do something for me... anyone who helps me I appreciate it immensely... I didn't really understand why all the tables disappeared after my subscription for credit ended... I renewed it and it still didn't come back anyone?