twitch chat alert for subscriber doesn’t work

Subscriber specific alerts aren’t triggering when deployed by subscribers. But when me, the broadcaster (tier 3 sub) does it, it triggers. Maybe the term Subscribers in the chat pattern refers to tier 3 subs only, or is it a bug?
9 Replies
Marc
Marc2y ago
@CialnyGD I'm going to push a fix for this tomorrow early morning EST. The fix will also include the ability to filter chat messages by subscription tier. Are you free tomorrow to test and confirm the fix?
CialnyGD
CialnyGDOP2y ago
I’ll see if I’ll be streaming with kids on Sunday (today), and I’ll try to test it if any of my subs comes 🙂 If not, then on Monday 22:00 GMT +2 (Poland)
Marc
Marc2y ago
@CialnyGD The fix is released. Let me know if it works 🙏 I just remembered that Twitch Chat alerts for subscribers won't trigger if the viewer is a founder, so I will add filters for founders (and VIPs too)
CialnyGD
CialnyGDOP2y ago
Ohhh great!!! Well I’m at the start of the route here, so I have only Founders 🙂 Today is my first month anniversary of becoming an affiliate 🤣 I’ll test it tomorrow I promise.
Marc
Marc2y ago
@CialnyGD, you can now filter chat messages by founder and VIP status. Let me know how it works out.
CialnyGD
CialnyGDOP2y ago
Omg!!! That’s the thing!! Because it wouldn’t trigger because all my subs are Founders 😉 Will try it today!
Marc
Marc2y ago
Yeah we discovered that when we were testing. You can remove the founders badge but you can’t give it back. At least now you can have an alert for founders and an alert for subs
CialnyGD
CialnyGDOP2y ago
Hi Marc, finally I had the time to test it out with my subs. And lucky for me I had a sub and a Founder to help. And it works!!! I’ve made different alert ins and outs for the same „emote pic” and it was different. You’re great! Really! Thank You!
Marc
Marc2y ago
That’s awesome! Glad to hear it!

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