H
Homarr2y ago
Jehly

Plex "Now Playing" not working - remote machine

I run Plex on a Ubuntu server. Every other docker I have is ran on my NAS. I can't get Tautulli to show whats currently playing. Am I missing something or is this not possible?
19 Replies
Manicraft1001
Manicraft10012y ago
Hi, Tautulli is not supported. Can you explain your setup? I can't help you with this little information
Jehly
JehlyOP2y ago
Plex is running on a dedicated Ubuntu server. Every other docker I have is running on my NAS. So while it’s on the same network, it’s not on the same machine.
Manicraft1001
Manicraft10012y ago
Ok, but why are you mentioning Tautulli? it's not supported
Jehly
JehlyOP2y ago
I thought that is how it got the now playing information. I added a Plex “app” and put in the API.
Manicraft1001
Manicraft10012y ago
No, Tautulli won't work for that. You need to configure the Plex app directly, not Tautulli
Jehly
JehlyOP2y ago
So Tautulli should basically be a shortcut and that’s it, correct?
Manicraft1001
Manicraft10012y ago
Correct 👍
Jehly
JehlyOP2y ago
Gotcha. I don’t think I removed the API from Tautulli. Maybe they’re conflicting. I can see a Plex and Tautulli icon on the bottom right of the widget with a red circle around both of them.
Manicraft1001
Manicraft10012y ago
Yes, remove the Tautulli from the integration. Also, please read the documentation: https://homarr.dev/docs/widgets/media-server
🎬 Media Server | Homarr Docs
The media server widget enables you to watch and view current active sessions over all your media servers.
Jehly
JehlyOP2y ago
OK, made those changes, still nothing. I read the documents and I removed
/web/index.html
/web/index.html
from the internal and external URLs, still nothing
Manicraft1001
Manicraft10012y ago
Can you screenshot your configuration? Also, please check the logs for errors
Jehly
JehlyOP2y ago
Logs for Plex? From within plex?
Manicraft1001
Manicraft10012y ago
No, logs of Homarr
Jehly
JehlyOP2y ago
Jehly
JehlyOP2y ago
Manicraft1001
Manicraft10012y ago
Ok, logs?
Jehly
JehlyOP2y ago
ERROR failed to communicate with media server 'Plex' (32b287d9-6ddb-468a-84a5-4430eca11f56): FetchError: request to https://192.168.1.250:32400/status/sessions?X-Plex-Token=EXz9JrzsKdm8z364bjmt failed, reason: Hostname/IP does not match certificate's altnames: IP: 192.168.1.250 is not in the cert's list:
ERROR failed to communicate with media server 'Plex' (32b287d9-6ddb-468a-84a5-4430eca11f56): FetchError: request to https://192.168.1.250:32400/status/sessions?X-Plex-Token=EXz9JrzsKdm8z364bjmt failed, reason: Hostname/IP does not match certificate's altnames: IP: 192.168.1.250 is not in the cert's list:
Manicraft1001
Manicraft10012y ago
Are you sure, that you run using HTTPS? If not, use HTTP If you do, you must ignore the certificate. Check our Documentation on how to do that
Jehly
JehlyOP2y ago
That did it.
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