35 Replies
on plex I have
I saw something playing there once but then I refreshed the page and it went away
I was having the same issue. I set the secure connection as preferred and put my network subnet in auth exclusion list. It is working now.
Hi,
please read the documentation before posting:
https://homarr.dev/docs/widgets/media-server#common-issues
🎬 Media Server | Homarr Docs
The media server widget enables you to watch and view current active sessions over all your media servers.
Make sure that all of those points do not apply.
if I set it to secure connections, I can't access the server using the lan IP only web, and if there's a problem with the web connection I have to stop the dock and manually edit the config file
I went through that about 4 times last time I posted about this issue and was linked there
it is none of those things
is my network subnet 255.255.xxx?
None of those things? But your URL ends with
/web
It should end with the port, not /, /web nor /web/index.htmlyes I've tried it every which way, none make a difference
Error in the log?
I'kll look
there is none apparently
oh I can pick a different thing in the top and that has a log
why are t here two versions in the top dropdown box?
You are asking so many questions, I loose track of the overview
I don't see what you mean. Perhaps it shows the versions that we publish?
There must be. I don't know TrueNas, but you should check out the log
Can you also ensure that you configured your Plex app correctly in Homarr?
the log is just all this
Then you probably didn't configure a Plex app at all
where do you do that? because I've looked through the options and I don't see anything about plex
I'm telling you, I saw something on the now playing window once whe n I was watching something
I don't know what caused it to go away
but it worked very briefly apparently
Can you screenshot your Plex app configuration?
from where
plex configuration in homarr, in the plex docker, in the plex settings?
In Homarr
oh!
So?
the only change I made was enforcing secure connections, it seems like it took a while for it to show up, but I guess it's working now?
although it shouldn't say anonymous user but I can live with that.
Sometimes, Plex doesn't expose any information about the user. So we just call them anonymous
Plex's API is stupid 😂
could it be because it's the owner account of the server and it's a security/privacy thing?
i'll get someone to play something
Maybe. We haven't identified the actual cause, we just know that users reported it 
strange, with him playing, it shows mine now
Interesting
might help narrow down the cause
Well... As mentioned, it's a problem of Plex.
Jellyfin's API is sooo much better. We'll add controls on the widget, which won't even work on Plex.
Probably. You can try to investigate yourself, to check what's exactly changing on the API
Unfortunately I started with plex years ago and got a lifetime pass and I'm just kinda invested in it too much to switch to something else ;-;
Well, that's up to you. Everyone has their preferences. I like Jellyfin more, but it's understandable if you like Plex more 😄
Anyhow, feel free to investigate on your own. I sadly do not have time to do that
Really busy :/
naw it's not that big of a deal. I just wanted it to at least display the now playing which is sorted
thanks for your time
No problem
Glad that it works now