Issues with Account Verification
Hi my partner on a project is having issues with account verification on railway was wondering if someone could help here.
Github: alexanderkohzm
Email: [email protected]
He's also having issues with discord verification so can't post here.
Thanks
12 Replies
Project ID:
N/AN/A
have they added a card?
Their Github is not old enough to be verified. They can only verify through adding a payment method
if possible could he be verified for the discord b/c he was having problems with that as well
and he can follow up with you all for more details
he said he had problems with verification via credit card as well. For context he is based in Singapore so not sure if there are blockers there.
have him email [email protected]
ok sounds good thanks!
ok he said he added his credit card but his account is still not verified
her registered with this email: [email protected]
^ please be patient
apparently he sent an email last thursday/friday
okay then you just gotta wait
@Angelo
Hey @petrolilio - we raised the standard for verification, the account must be old enough regardless of the card. If you need this for a corporate usecase- please upgrade to the Team's plan.