R
Railway2y ago
Rendy

Card Declined, Please help

Please help I have unpaid bill and need to pay it but I dont now why my 2 cards declined after forgot to top up balaces. I tried to contact my Bank and they said to my my card was Opened again to pay subscription payment. But why still doesnt work on Railway, on the billing page still got my Card Declined I tried with 3 different Card and still got the same issue Please help
14 Replies
Percy
Percy2y ago
Project ID: N/A
Percy
Percy2y ago
It is likely an issue with the bank. Contact the bank to investigate the issue.
⚠️ experimental feature
Rendy
RendyOP2y ago
d95521a4-4001-464a-89f7-343aead9d2ee the Bank said to me, my card works perfectly to pay subscription with Stripe, but why doesnt work on Railway Please Help!!
angelo
angelo2y ago
#🛂|readme
Rendy
RendyOP2y ago
Sorry
angelo
angelo2y ago
So adding additional cards must have feaked out stripe
Percy
Percy2y ago
Flagging this thread. A team member will be with you shortly.
Rendy
RendyOP2y ago
So many thanks, Urgently needed you guys. I will wait for it
Unknown User
Unknown User2y ago
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angelo
angelo2y ago
angelo
angelo2y ago
yep Okay try now
Rendy
RendyOP2y ago
still got the issue
Rendy
RendyOP2y ago
Rendy
RendyOP2y ago
hi Railway team, any update for this issue Finally, Try to replace with card and the issue has gone but anw.. thank you for help Railway Team
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