XP not being awarded to a specific user

Hey so my friend reach level 19 but his xp keeps getting stopped, I tried giving him a few extra xp to see if it would start back up again. So it gave him a few more but stopped again. Does xp just stop at a certain point every day?
7 Replies
Almeida
Almeida2y ago
no, it does not can you show your leveling config? /config check or the dashboard works
Skully
SkullyOP2y ago
Didn’t see your msg mb
Skully
SkullyOP2y ago
He’s still stuck anything I might’ve done wrong?
Almeida
Almeida2y ago
are you sure the bot has access to the channel where they are sending messages? i.e. has View Channel permission also how are you checking their level?
Skully
SkullyOP2y ago
/rank It should have it everywhere I’ll double check Yea it has view perms @almeida so the issue was somewhat fixed. It’ll work but stop every once in a while?
Almeida
Almeida2y ago
are you sure they arent just gaining the top leveling role? it is also listed as a no xp role
Skully
SkullyOP2y ago
Possibly, didn't think abt that. It probably is, I appreciate the help.
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