How do we contact support? My site has been down since the big outage 5 hours ago

The big outage this afternoon seems like it's still affecting my site. Browser does not route. MySQL is still up, but the site never begins to load
6 Replies
Percy
Percy2y ago
Project ID: b855592c-9156-4020-9543-d41a4e939fde
VoiceOfSoftware
I'm not sure what my project id is. Perhaps b855592c-9156-4020-9543-d41a4e939fde
Adam
Adam2y ago
push a new commit. oftentimes after an outage a restart is needed
VoiceOfSoftware
Thanks, that did it. Scary, because I was in the middle of code updates, so I had to push new untested code
Adam
Adam2y ago
No worries, what I usually do in this instance is push a new commit adding a space or something like that no need to push a full real commit You can also restart through the ui but that doesn’t work 100% of the time
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