How to change subscription type from credits to monthly subscription?

On my work account we recently subscribed to the developer plan but I'm not sure why I got the credits subscription, how can I change to the monthly subscription? Do I have to wait for the credits to run out, so that we are changed to the starter plan to then select the monthly subscription correctly?
10 Replies
Percy
Percy2y ago
Project ID: N/A
Percy
Percy2y ago
You'd have to unsubscribe from your current plan, then click upgrade and when on the upgrade page, just purchase credits.
⚠️ experimental feature
fredinchy
fredinchyOP2y ago
N/A
Adam
Adam2y ago
@Fredinchy ^ you don’t have to wait until the credits run out
fredinchy
fredinchyOP2y ago
Hi @Adam what are the steps to change the plan? When I'm redirected to the stripe page I don't see a button to change plan or anything I don't see a button to unsubscriber or cancel like Percy bot said
fredinchy
fredinchyOP2y ago
fredinchy
fredinchyOP2y ago
On my personal account which has the monthly subscription, I see the cancel plan button
Adam
Adam2y ago
Cancel the plan then join the other plan
nosferatus013
nosferatus0132y ago
I'm having the exact same issue. On the "manage my subscription" page there is nothing to cancel or change my subscription. Does anyone know what is the fix for this?
nosferatus013
nosferatus0132y ago
mildpanic anybody?
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