Why wont it open anymore

I downloaded v2 because mine said the token wasnt found. I redownloaded it but the installer wont start nor will it open
13 Replies
halu
halu2y ago
uninstall and reinstall? ¯\_(ツ)_/¯ send me the appdata/roaming/mechakeys/userData/mecha.log file if you want more detailed info are you sure an antivirus software is not blocking it?
sigmasauce
sigmasauceOP2y ago
Yes Im sure because I could download mechakeys v.1
halu
halu2y ago
v2 is an entirely different application. be sure to check ur antivirus
sigmasauce
sigmasauceOP2y ago
Its still not working Also its not letting me change the anti virus I turned off anti virus and its still not downloading lol
halu
halu2y ago
can u send a pic of whats happening? im not entirely clear what the issue is wut antivirus are you using? @[⭐]Asim
sigmasauce
sigmasauceOP2y ago
Windows aintigiris Antivirus Also I try to open the installer and it won’t open
halu
halu2y ago
screen shot? or does absolutely nothing happen? idk man, i cant really debug ur personal computer so im probably just gonna close this
sigmasauce
sigmasauceOP2y ago
Yea idek wtf is going on so when I press the installer runtime broker opens
halu
halu2y ago
have you installed the redist?
halu
halu2y ago
Latest supported Visual C++ Redistributable downloads
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sigmasauce
sigmasauceOP2y ago
yes I have I also now have mcafee still opens runtime broker how
Dragzx
Dragzx2y ago
24 day gap aside... @[⭐]Asim open the run window with windows key + r and type %appdata%, it will open the folder roaming, then navigate through the mechakeys folder, the userData folder and copy the mecha.log file and send it to Halu.
sigmasauce
sigmasauceOP2y ago
when going into the mechakeys folder there is so mecha.log file for me theres mecha and userConfig user config just says this { "offlineStrokes": 0 }
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