When i edit my overlay i get an error message when clicking on alerts?

I can adjust my chat, my overlay, and facecam, i can adjust recent subs, followers, donations etc, but when i click on any alert tab it brings me to an error page. ''Something went wrong. Please refresh your browser and try again. You may also try clearing Overlay Expert's application cache. If you have an unsaved overlay in-progress, this will remove it. Clear cache and reload. If the problem persists, please see the Help Desk." With a bunch of error codes following this message. When i test alerts in stream labs, nothing shows on my channel. How do I fix this? I wanna adjust where my alerts pop up, and i cant test them.
11 Replies
Marc
Marc•3y ago
What "alert tab"? Can you upload a screenshot? Also, can you post a screenshot of the Something went wrong error?
Scream
ScreamOP•3y ago
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Marc
Marc•3y ago
👀
Scream
ScreamOP•3y ago
I made a second account and followed my main, the alert went off and the sound work, I just can’t edit it at all. Change the sound or move it, resize it nothing
SkullGamingHQ
SkullGamingHQ•3y ago
Did you try refreshing your browser, it may have desynced
Marc
Marc•3y ago
@Scream Which browser are you using? Is this an overlay from the Marketplace? @Scream I see the error. I will try to fix it as soon as possible. @Scream This should be fixed. Can you confirm?
Scream
ScreamOP•3y ago
@Marc I’ll check it tomorrow, thank you
Marc
Marc•3y ago
Thanks @Scream When you get a chance, can you confirm the fix? Once I know it's fixed, I should make an announcement on Discord/Twitter and I will tag you.
Scream
ScreamOP•3y ago
@Marc yes that fixed the issue, thank you so much!
Marc
Marc•3y ago
Thanks for confirming 💜 Do you want me to link your Twitch or Twitter? Which do you prefer? @Scream
Scream
ScreamOP•3y ago
@Marc twitch is fine or both if you’d like!

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