I install it but it is not working 😦
I install it but it is not working 😦 When i clic on the icon, nothing happen 😦
70 Replies
Hi @francoisdallaire_fddesign ! Can you open the UE output log, and show me what message you have? 🙏
Sorry for the issue 😦
how can I have access to it?
thanks for the screenshot! Just to double check, did you download this version from the website?
yes, this morning
sorry for the french text 😉
je suis français donc ça va 😄
haaaaa encore mieux 😄
je suis de Québec
la chance haha
tu peux voir dans ton notification tray si ta license est activated?
like this
quand je double click dessus, rien ne se passe
Fais moi signe si ta license est activé, et telecharge puis installe GraphN par ce lien aussi 🙏
https://polygonflow-public.s3.eu-north-1.amazonaws.com/GraphNInstaller.exe
super logiciel en passant 😄
du moins de ce que j'ai vue dans les vidéos...Pas encore testé
merci! j'espère que tu vas pouvoir l'utiliser dans quelques instants ^^'
tu es seule à développer le truc?
nah on est une plus ou moins grande équipê ^^' 16 pour être éxacte, et on travaille sur GraphN, GraphN Library, et un autre logiciel en dev
C'est la bonne version?
je suis confus avec la release note 1,1 😮
tu as installé la version sur ce lien?
https://polygonflow-public.s3.eu-north-1.amazonaws.com/GraphNInstaller.exe
oui
étrange
il se peut que l'on ai pas mis à jour la version dans le path 🤔
Une fois que tu as installé la nouvelle version sur le lien ci-dessus, tu as toujours le même problème sur UE?
n'oublie pas de check ça aussi:
https://discordapp.com/channels/826908885024636989/1046902271847448607/1046903957785673869
oui
et le license manager te montre quoi pour ta license?
il télécharge toujours 😉
pas super rapide comme serveur hahaha
ah! d'acc, fais moi signe une fois que tu l'installe
je pense qu'avast n'aime pas votre logiciel....C'est possible?
il le supprime
hmm c'est étrange, le logiciel est sensé être validé pour ce genre d'anti-virus 🤔
switchons à l'anglais pour que m'on collègue puisse suivre le fil de convo 😅
ok
@francoisdallaire_fddesign can you somehow make avast ignore the deletion?
the .exe file have be deleted from my folder as I install it 😮
when I click on the link to download it
yeah you can click on "poursuivre le téléchargement" 👍
does it delete it after you do that?
I deactivated AVAST for 1 hour lol
it seams to work now 🙂
avast don't like GraphN 😉
ahh good to know that it works! 😄 are you able to do something like scattering?
I sent a request for a trial
you should get an email with a trial, check the email you used 👍
is it long before I received a licenkey?
what message did you get when you put in your email to request a trial?
also, can you give me your email here? the one with which you requested the trial$
francois.dallaire@fddesign3d.com
you didn't receive any email with the license key? can you check your spam?
sorry again for the issues; this is definitely not normal 😅
nothing in spam
Just DM'ed you your license, can you try it and let me know if it works 🙏
votre logiciel ne fonctionne pas
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when I install GraphN, Unreal refuse to start so, I need to uninstall GraphN...Maybe it's because au Avast?
of Avast*
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I think you're download file is wrong 😦
send me the download link here please
Hi again! To make sure that we do this properly:
- Uninstall GraphN completely from your computer.
- Go to this directory:
c:\Program Files\Epic Games\UE_5.1\Engine\Plugins\Marketplace\ and delete the "GraphNUnrealPlugin" folder.
- Download GraphN with the exact link that I gave you yesterday: https://polygonflow-public.s3.eu-north-1.amazonaws.com/GraphNInstaller.exe
- If Avast gives you some arbitrary error, please ignore it/tell avast that the file is safe.
- Install it, and put in the license key that I also sent you.
- Open GraphN (Win, then type GraphN to find the software), then go to Help/Menu, and double check that you have 1.1.0
- Check that the license is "Active" in the License Server (you can find it in the notifications tray).
- Start Unreal Engine 5.1, and let us know if you still have the same error.I am confused with this version 😮 is it ok with 1,0?
still not working when I double click on the icon
maybe I am not wise enough 😉 hahahaha wish you good luck with you're software...Maybe add it to the market place make it easier to everyone to have it work properly? @asztalosdani @adnanchaumette
The icon is there but nothing happen when i click it 😉
I waste enough of my time on this
I will wait for another ''more reliable'' tool 🙂
Sorry for the issues man, really 😦 this seems to be very user-specific and we can't do much about it unless you help us debug it.
maybe it's my computer? but I only have issues with your software so...The issue is on your side (software)
it's likely a mix of the two. If you Open GraphN (the software), then go to the menu -> help -> about, does it say 1.1.0?
I know that it doesn't say 1.1.0 on the installer as you posted in your screenshot, but would appreciate it if you could tell us whether the version in GraphN's menu itself is also 1.0.0 or 1.1.0
basically this is what we want to see
GraphN is not opening when I click it (at all)
this one?
yes
yeah this is most likely computer-bound 😅 don't think we can help much at this stage unfortunately, we'll have to do some testing with avast internally, and see if there's anything there that causes the issue.
Maybe another day hahahah