Novu•2y ago

Unable to test MS Teams

When attempting to test the workflow for an MS Teams integration I get the attached error message. "Subscriber does not have a configured channel". Am I doing something wrong? Apologies, new to the Novu platform and the docs didn't say anything about a configured channel.

14 Replies

empe•2y ago

@Moderator @Support please help out here

Paweł T.•2y ago

hi @dr.really 👋 have you checked these steps: https://docs.novu.co/channels/chat/msteams/#how-to-get-a-ms-teams-webhook-url ?

MS Teams | Novu

MS Teams does not need any API Key or client ID to push messages in it. All it needs is the webhook url

Paweł T.•2y ago

https://learn.microsoft.com/en-us/microsoftteams/platform/webhooks-and-connectors/how-to/add-incoming-webhook

Create an Incoming Webhook - Teams

Create Incoming Webhook to Teams app and post external requests to Teams. Remove Incoming Webhook. Sample code(C#,Node.js) to send card using Incoming Webhook.

dr.reallyOP•2y ago

heyo! i have not tested it via code - I was testing it via the novu ui, is it not able to be tested via that ui?

Paweł T.•2y ago

It should be possible, but you have to provide the webhookUrl in the payload I guess. But I haven't tried it before. @davidsouthmountain is that correct what I'm suggesting?

DavidSouthmountain•2y ago

That sounds correct

dr.reallyOP•2y ago

That is how I tried it and then got the above error message 😦

Novu_Bot•2y ago

@dr.really, you just advanced to level 1!

dr.reallyOP•2y ago

I'm not entirely sure what Subscriber does not have a configured channel means

Paweł T.•2y ago

it means that the webhookUrl is not set or the subscriber doesn't have any channels it seems like you should PUT /subscribers/:subscriberId/credentials before with the

{
   "providerId": "msteams",
   "credentials": {
      "webhookUrl": "..."
    }
}

{
   "providerId": "msteams",
   "credentials": {
      "webhookUrl": "..."
    }
}

it probably should work even without webhookUrl in the example above, just an empty object but if you will provide it then you won't need to include it in the UI

dr.reallyOP•2y ago

would i put that in the payload option or the overrides option on the workflow testing modal? apologies for the ping @Support just double checking 🙂

Paweł T.•2y ago

What you need to do is to update the subscriber credentials for the MS Teams integration. Unfortunately I'm not aware if you can do this from the UI. So you have two options: - using the node library - or calling the API endpoint with the curl or Postman If you decide to go with the first option here is a link to the documentation how you can do that: https://docs.novu.co/channels/chat/msteams For the second option take a look here: https://docs.novu.co/api/update-subscriber-credentials/ Then after you do this, you will be able to test the workflow from the UI, and you won't need to include the webhookUrl there.

dr.reallyOP•2y ago

ah, that makes sense. I was under the assumption you could do it from the UI. That being said, I might take a gander at the source and add the ability once I become more acquainted with the software 🙂 Thank you for your help!

Paweł T.•2y ago

sure, no problem! 🙌

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Unable to test MS Teams