APP is down & won’t restart

My app is down & when I try to restart it responds, problem processing request
24 Replies
CSteez903
CSteez903OP3y ago
Hello @Angelo Could I get some help please
Adam
Adam3y ago
Please don't ping the team. You haven't provided any information for anyone to help you debug your issue.
CSteez903
CSteez903OP3y ago
What information do you need? & sorry I just saw others get a response & I hadn't.
Adam
Adam3y ago
This is a large server, lots of help channels going at once. To debug I'll need your debug logs + build logs, any error messages you're facing, and your project ID
CSteez903
CSteez903OP3y ago
CSteez903
CSteez903OP3y ago
CSteez903
CSteez903OP3y ago
It removed the project & just logged me out lol super slow
Adam
Adam3y ago
Looks like it's deploying fine. What error message is shown when you try to visit your project's webpage?
CSteez903
CSteez903OP3y ago
CSteez903
CSteez903OP3y ago
It's not deployed at all It went down at 1:30 am I tried to restart it to no avail Got the message problem processing request
CSteez903
CSteez903OP3y ago
CSteez903
CSteez903OP3y ago
I did not remove it
CSteez903
CSteez903OP3y ago
CSteez903
CSteez903OP3y ago
7a71dbdd-b729-4f5a-8578-75b3f170decf
Adam
Adam3y ago
Are you on the free plan or the developer plan?
CSteez903
CSteez903OP3y ago
developer my other project is working just fine
Adam
Adam3y ago
Can you send a screenshot of what happens when you try to restart the deployment?
CSteez903
CSteez903OP3y ago
I don't even have the option to do that
Adam
Adam3y ago
Can you push a new commit to your repo?
CSteez903
CSteez903OP3y ago
i set up locally
Adam
Adam3y ago
Then get a new deployment up however you normally go about it railway up
CSteez903
CSteez903OP3y ago
I am worried I was hacked but how? I used github to log in other project works & I want to avoid having down time & having to do this again
Adam
Adam3y ago
Do you have your project set to restart when it crashes? That's one way to prevent this happening again
CSteez903
CSteez903OP3y ago
Yes
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