I can't seem to login to MechaKeys anymore with my account?
It started happening yesterday and it just loads forever when I click the login button. (It also occasionally showed some timeout error but it's not showing up anymore)
I can send a SS/vid on DM's if required
41 Replies
What version of Mechakeys are you using? you can send a picture or video in this chat.
I only know that it is the latest version of MechaKeys (as I have tried reinstalling at this error still happens)
@halu skull.
...?
Halu works on the app so I'm guessing he'll know how to fix it. I can't really help with network errors.
thats a wales address, r u using a vpn?
I havent touched the app in a while, so unless Hyper broke something (which i dont think is an area he would touch)
its prob on your end
firewall could be another suspect
you're outgoing request will be aloud, but the incoming one may get blocked
you could try temporarily disabling firewall (windows defender, mcafee, etc.) to rule out
my avast is always off
might be a network thing
because i live in england
it wasn't like this before though
worked perfectly fine until recently
Avast is the antivirus thing so it has nothing to do about network
Avast can always delete files that it "detects" in a heuristics check that could be relevant to networking.
Granted, you shouldn't use Avast. Windows Defender is all you need. That and common sense.
my avast is just always disabled
i just turn it on for a scan once in a while
is it possible for me to just
install the older mechakeys
prior version or v1?
issue with trying to install the prior version is that it will try to autoupdate
either way i dont think the issue is with the app as no one else has the issue as far as i can tell
v1
im currently on v1 now
because v2 isnt working
v1 is though for some reason
sound packs just dont load though
what on earth is this?
@halu
@halu when the v2 sussy
did these errors only start after the most recent update?
I'm using this as ammo whenever Fero makes fun of my naming schemes
its a google package
Google don't play around no mo.
either way, all these errors seem like you're unable to establish a connection
timeout - waiting to hear from server failed
no soundpacks - failed to recieve download
handshake failed - didnt hear back from server on initial connection
Firewall blocking something? Or maybe some of the files that tried to establish a connecting got flagged by Anti-Virus heuristics and got deleted?
I think OP's best bet is to try and reinstall
my guess would be antivirus or fero packaged a custom electron version thats fucky
but i think its the former since no one else is complaining
may as well ping @fero incase tho
Have fun getting a response.
has he been afk?
Yea.
so the server is unlead atm?
I guess so.
hmmm...
reinstalled like 1082312 times
same error
yes
https://github.com/robolab-io/mechakeys-distro/releases/download/v2.1.0/MechaKeys-installer-win64.exe
heres last version
1) download
2) turn off internet
3) open app
4) turn on internet
5) login
let us know how that goes
if you have an issue still, it could be a side effect of the new version
otherwise, its something on ur end network wise
ps: the app will auto update the next time you open it...
so this test will only work once
it still says timeout so im assuming its my network problem
i followed your steps and it just gave me the timeout error
yea
double check ur antivirus ensure its not doing stuff ur unaware of
i've cheecked already
even put it in the exclusion list
@halu i've uninstalled avast and it still gives me the timeout error
D:
hmm
Ya'll need to add that firewall pop up that all games have when you launch them for the first time.
very perplexing
can you create a hotspot with your phone? or do you have any other wifi networks you can connect to?
if either of those work, its your home network/router/isp thats the issue
otherwise its something in ur computer
would be good to narrow it down
Unknown User•3y ago
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You should be fine with just Defender.
think it's my router
ok, thanks for letting us know
hope you can figure something out as its not really something we could help with at that point