Payment verification not working
I'm looking to add a card to my account, but each time I try I get an error saying my card was declined but the $1 charge hits my account.
Is there anything I can do to fix this?
32 Replies
It looks like I have an invoice but I'm not sure how to pay this so I can switch to a different account
Oh dear, yep, we are fixing that bug. Email please?
Hmmm seems its not a invoice issue but a rate limit on Stripe
ok how would I fix this?
Ok, try now?
The first one failed bacause of invalid zip code
This is what I'm seeing
Checking the customer again
one more time
I found the invoice lol
Voided
Sorry for the long wait
it's ok! It looks like it's working now! Thank for all of your help π₯° I'm off to write more amazing code now
woooo!
ok nvm I'm back because it's still not working π
same error?
lemme look in stripe again
Did you just attempt to add $20 in credits?
Yes but I keep getting declined and I'm not sure why
Yep, so I temp disabled the failed payment risk rule
Lemme void that, disable the rule, and we can try again
stay with me here, one sec
okay, try now!
Should work
π₯Ή
it didn't work
NOOOOO
lets see the error this time
I don't see anything on Stripe, what does it say on your end?
oh, another rule
one sec
it first said it could not be processed but now it's "Your card was declined."
Yep, you have 29 attempts, its freaking Stripe out
Okay, 4th time is the charm
Try now
nope "Problem processing request"
another rule!
lemme void and remove it
super sorry
no worries lol I'm sure this isn't normal
Okay attempt 5, you have my go
I swear if this doesn't work π
π₯Ή
Problem processing request
Maybe because of the amount of attempts, maybe try a different method if you can?
trying this now
ok it's working now!
I see the new role
sick
I hope you liked the train animation
I will reenable the rules
Welcome aboard!
thank you the animation was perfect!
Here for anything else, sorry for the long resolution time!
what a rollercoaster ride ππ
Neb, please respect our customer's privacy 