R
Railway•3y ago
wwsalmon

banned for 'Multiple accounts' after attempting to log in

I attempted to log in using GitHub today, the website glitched and flashed between the login screen and a blank screen a few times (I think, I don't recall perfectly) and then said that I had been banned for "multiple accounts". I've only ever created one Railway account and believe this is an error. How can I get my account (and hopefully projects/env files) restored? The email to my GitHub account is [email protected]
21 Replies
Unknown User
Unknown User•3y ago
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wwsalmon
wwsalmonOP•3y ago
i filled out the form as well
Unknown User
Unknown User•3y ago
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wwsalmon
wwsalmonOP•3y ago
ah ok thats rough, all my sites are down rn
Finn
Finn•3y ago
ok i know my english is non existant. but in error makes sense to me thats p rough yea 😦
JustJake
JustJake•3y ago
There’s a massive block of accounts lumped together there. Dunno if you’re on a VPN or something but, unbanned for now You’ll wanna probably upgrade your Railway account to prevent this
Finn
Finn•3y ago
@wwsalmon ^^^ incase you missed it
wwsalmon
wwsalmonOP•3y ago
thanks! @Cooper i was previously on the developer plan 😦
Unknown User
Unknown User•3y ago
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angelo
angelo•3y ago
email?
Unknown User
Unknown User•3y ago
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angelo
angelo•3y ago
try now
Unknown User
Unknown User•3y ago
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angelo
angelo•3y ago
Yes, sorry I think because the IP block is banned its going to keep tripping I am trying to think of a workaround try now?
Unknown User
Unknown User•3y ago
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angelo
angelo•3y ago
okokok it works?
Unknown User
Unknown User•3y ago
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angelo
angelo•3y ago
okay ,3rd time is the charm try now
Unknown User
Unknown User•3y ago
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angelo
angelo•3y ago
then I dunno what I can do I dont have cycles to implement a IP Ban workaround, I am sorry
Unknown User
Unknown User•2y ago
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