Banned for no reason
Any VALORANT Devs that could help? I have skins on my account and I don't want to lose it. I tried support and they given me the same response. So I need to contact a dev probably.
89 Replies
Devs don’t unban that’s supports job so if you’ve gotten the same response your probably gonna stay banned
some devs that work for anti-cheat do, support can't handle false bans
Create a support ticket: https://support-valorant.riotgames.com/hc/en-us/requests/new
support cant investigate on false bans
they just don't have authority
They do, developers can’t alter false bans since they work on things such as the anti-cheat and the actual game
You can only contact support if you want to talk to a riot employee
When submitting a ticket select Discussing personal suspension or restrictions
Support are just volunteers, they are just regular people. They cannot check if you get banned for a stupid reason
Uhm, Valorant support are not entirely volunteer staff there is a lot of areas where workers get paid
It's where you literally go for support
Valorant support are riot staff is if you have a good enough reason they can look into your ban
There is also an option when submitting a ticket called "Discussing Personal Suspension or Restriction"
wym volunteers ? I dont think VALORANT's support staffs are volunteers. They are paid employees.
u sure it was a false ban as u claim it to be, cuz a lot of people who get banned are just salty
That's incorrect I'm pretty sure. VALORANT's support team are not volunteers.
We moderators of this server are, but Support I'm pretty sure Support get paid for what they do. They don't really do appeals but it's literally their job to assist you with account or ingame issues
I believe Support aren't considered Riot employees but rather 3rd party contractors. Not 100% positive on this though.
i feel you bro
Got my account hacked and instanly Perma suspension, its weird asf
they'd see its from a different IP right?
and so many times
just vanguard doesnt
The thing is, people could try to cheat the system and use VPNs
yea but I got banned after someone logged into my account 7(!) times during a comp game
after the compgame finished i got kicked out of the post game screen, then i logged back in and i was in a deathmatch going 11/24(?)
u tried changing ur password/setting up 2fa and stuff?
then started a new comp game, match terminated and i got banned for using 3rd party software but all I use is Valorant Tracker
It's too late for 2fa im already banned lol
n u had skins on tht acc?
a lot
well
for me a lot
tht jus sux m sorry fo ur loss
did you not try changing ur pass lmao
liek during the gmae
4 battlepasses worth of skins and 9 seperately bought
T-T
i couldnt cuz my account was being fucked with
and reaver bundle
'_'
💀
u mustve tried opening a ticket?
feels bad man
@ms.misery.tv i keep hearing stories abt ppl getting hacked and getting banned and i have like 5 knives and 12 ish gun skins so i changed my pass to a random 50 character generated one
I first opened 2 that got deleted(?)and now one in a diff category thats still standing
jus shit luck
50 characters long holy-
yeah thats as long as the random generator went
imagine losing it
ph yeahtrue im gonna make some online documents and files with it lol
Hey guys i got banned today like HWID ban and I'm not what I've done wrong the only programme i use is razer cortex nothing else i don't know if i can get unbanned or what
You can submit an appeal as a hacked or compromised account and they will check
Some told me they are just volunteers though,
idk who that someone is cause I'm 90% confident theyre not volunteers
bro I have been playing for 1.5 years and probably just because of some shitty 5 stack thought I was cheating reported me and vanguard thought my mouse I plugged in mid game was a cheat
any other way I could get my account back?
Tried support and no luck so far in my 30 tickets
support is my only solution
I've heard some developers can help? Do you anyone that could?
I don't think losing an account because of this is justifiable
No, the only devs I know don't work in anti-cheat, and even then I'm only regularly in contact with Schmick who doesn't know anyone either
I was chillin on the main screen while i was watching John Wick Chapter 3 with my friends on discord and I got banned out of nowhere for “3rd party software” I really wish this was a joke but this really happened, and I’m a bit upset because I’ve spent $1000+ on Valorant. And I didn’t even do anything all I was just chillin on val doing nothing and watched a movie.
I’ve already made a ticket at support about like 3-4 hours ago and I haven’t gotten a response
they typically take up to 24h but can take longer
keep in mind theres tens of thousands, if not hundreds of thousands of players sending in tickets every day
and its a first in first out
😭
well that sucks
Ig john wick was a threat to them lol kinda sucks tho gotten banned out of no where
Hmm, maybe a problem with discord?
I was watching VCT in a discord call as well then the next login was "3rd party program"
Ig?
I've never heard of Discord triggering vanguard
not sure how it can it doesnt interact with any of Val's, or Riot's files
If I wasn't hacked and didn't get banned by a dev, there's 5 possibilities of what triggered vanguard:
1. Idle auto-hotkey/macro script that is not related to VALORANT (3 days before ban)
2. Genshin Impact opening automatically after downloading causing me to crash mid game ( less than a day before ban )
3. Me panicking and switching between 3 internet signals during a blackout. (a week+ before ban)
4. Me trying a new mouse and keyboard set and destroying the enemies to the point where everybody on their team thought I was cheating.(less than a day before ban)
5. Making my sensitivity extremely high and shaking it so my teammates think I have spin-bot ( Only for trolling/joking purposes and I reverted back to my normal 800dpi 0.4 sensitivity after about 10 seconds)
6. Laptop trackpad movement got detected
I think it was the fourth one though, since it made the most sense and I was hitting some nasty wallbang shots
They deleted that twice
got banned for third party software after this person logged in
probably 4 + 1
probably something along the lines of wallbanging them they reported you then riot vanguard probably did some anti cheat detection shit and found that
Maybe try to retrieve latest logins, it will take 30 days but once u get it and show to support they should help u
that could be very possible, but those 2 were different games
yeah but riot doesnt know
Hmm, tough
How'd you get these
I asked support
I think It is a trackpad problem, I use laptop keyboard and my hands sometimes slip and make movement because of the trackpad.
lmao what the fuck
did u fix it
i think enemy team just reported everything
i think some trio was crying since I was destroying them in a game
bro ive been grinding to level 20 for a months to play competitive and its says restricted for 130 hours what have i done
have u ever been toxic or leaving games even if it is only 1 round
yes because iof electricity cut
other than that i never done anything than that
pls can i get unbanned so i can try ranked
Idk man make a ticket in val support
I am not support
Thats why
They won't unban u
U got to play and not leave if u want it to not happen
Its only 1 week, I got perma banned for nothing lmao
Also you cant get banned for just one leave
U probably done something else or left multiple times
U know how to change dpi in logitech mouse
@Sadge
arent there applications for taht
download logitech g hub
Imagine if the employees in this server actually tried to help ppl and didn’t just sit afk
I mean, I got my account back so
atleast 1 person isnt like that
g hub or u can use the dpi button
how
can u help me?
whats the message you get when you open riot client?
Who did u contact?
just go to https://support-valorant.riotgames.com/hc/en-us/requests/new
and make a ticket and explain everything that happened
What did u say?
Did ur account get hacked?
In g hub it says connect to your lightening lightspeed receiver
What mouse are u using?
M185
Logitech
Do you mind if you give me the conversation with support?
🥺
u cant change an office mouse dpi
Oh
imagine if the employees in the server actually had to fix bugs in the actual game and make new content so you people wouldn't complain
Wtf are u talking about
He's saying that they don't "just sit afk" they also got other stuff to do apart from this discord
^
@Sadge even i had got false banned but I made a ticket and they unbanned me
what did they say to you?
and what did u say to them
I said I have been false banned and they accepted their mistake and unbanned my account
It was a task to do so coz they were not unbanning me
How long u have been appealing?
I have been appealing for more than a month
What did u say to support?
I appealed for almost a month
Can you give me the screenshot of the full ticket that got u unbanned
whats the reason for your ban
like whats riot support saying
Hey there Player NecroIX here at your service After looking into your issue I was able to find that your concerns were already addressed in Ticket....... As we have previously mentioned in that reply, we’re unable to provide you with more information on this issue as it has been addressed with our maximum capability as there still no updates or solutions regarding this issue. We have thoroughly investigated the issue and provided you with our definitive answers on the issue. Since there are no further concerns left that we haven't addressed, this ticket will be closed. Sorry for the inconvenience buddy!!!
also they were saying something like "this investigation has comfirmed the usage of hacks, scripts, exploits......"
my case was different
I got a false ban in related to account transfer
In my case there was nothing like usage of hacks, scripts and stuff
I see