R
Railway•3y ago
lavino29

mongo db hack

Good afternoon, how could I know if the database in mongo db was hacked? I am trying to read the data and I am not successful, is it a railway error or what could have happened?
15 Replies
JustJake
JustJake•3y ago
ProjectID? Doubt it's hacked. I'm observing some latency on one of the shards you might just be on that one sadly
lavino29
lavino29OP•3y ago
I can not access in any way to the data of my server in mongo, the truth is that I was very worried.
JustJake
JustJake•3y ago
projectid
lavino29
lavino29OP•3y ago
380c8cc0-0f39-45cc-8dbe-d234f200ef00 The truth is I'm a little worried since I don't have a backup and I have very important information about my clients 😦
JustJake
JustJake•3y ago
If you have clients you should not be on the plan you're on. You should be on a Teams plan The plan you're on is for hobby, non commercial usecases
lavino29
lavino29OP•3y ago
I have no problem updating it, but there was a problem with my db, and does that plan offer me backups? Now that I haven't been able to access that data I'm a little worried.
JustJake
JustJake•3y ago
You're indeed on the shard showing high latency No you need to backup your data anyways
JustJake
JustJake•3y ago
Railway Blog
Automated PostgreSQL Backups
A step-by-step guide on automatic PostgreSQL backups on Railway using a one-click template.
JustJake
JustJake•3y ago
Your data should be fine. We've never lost any customer data over 100k+ users and 2yrs Just doesn't seem to be responding right now
lavino29
lavino29OP•3y ago
yes, today it is clear to me that I have to do it at least every week, then there is only lag, how relieved I feel. that backup works for mongoDB too?
JustJake
JustJake•3y ago
Yep. Might require some code changes but should be fine
lavino29
lavino29OP•3y ago
Thank you very much for the help, I can really sleep peacefully today. thank you very much for your time and help
JustJake
JustJake•3y ago
Welcome. Please upgrade to the teams plan whenever you have a sec as well.
lavino29
lavino29OP•3y ago
yes, I will do it
JustJake
JustJake•3y ago
If you upgrade now you should be able to get it back in the next like 5m
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