Developer plan subscription
I am not able to create a developer plan subscription cause it already exists but it doesn't at the same time. Not sure what is happening here
14 Replies
What do you mean you aren't able to create one?
What happens when you click the subscribe button?
it says a subscription already exists
Looks like you have an unpaid invoice.
What do you see on https://railway.app/account/billing
Hmm, interesting. I guess we don't handle UI states that well if an invoice is unpaid even after retries.
Could you DM me and I can send you the pending invoice?
Also, quick question, what do you see when you click
manage under payment method?I see a failed invoice
but no way to pay it
Closing as resolved. Making a note internally to improve this particular flow.
Hmm, I don't happen to see your account. Do you want me to reissue your invoice?
No we cleared it up, the problem is resolved now!
phew
okay, glad to see, I guess we should have a resolution flow built into the product
Unknown User•2y ago
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No need to revive an old thread, please make your own and I'll answer there