Complete Noob Here..
So I just found about Immich a few weeks ago. I have never used docker before or gotten this deep into code at all. I have time and again tried to install Immich on my windows laptop. Here are my main issues/ goals:
1. I want to set up Immich with an external hard drive as the upload location. I have tried to input the path but it doesn't recognize my external drive.
2. I cannot access this server from my cellular device through the app even though I am on the same wifi network. (I can if I completely turn off the firewall but that feels unsafe).
Please help. I am way out of my depth here.
11 Replies
:wave: Hey @Qwertylicious,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time).
2. :blue_square: read applicable release notes.
3. :blue_square: reviewed the FAQs for known issues.
4. :blue_square: reviewed Github for known issues.
5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy).
6. :blue_square: uploaded the relevant information (see below).
7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.Windows desktop or wsl? desktop is not supported.
as per having the library in an external drive is not recommended
Windows laptop running windows 11
I dont really have an option but to go external for the space I may need.
I have since tried to scrub and start over, have not changed anything in the initial .env file and im getting this error
Sorry this isn’t an immich related issue, we do not recommend the use of windows. Linux is much better
I have seen online that there are people who have gotten it working on windows though. I guess I dont understand how it can be that different.
Yeah it’s technically possible. It’s just pretty challenging and unreliable
Especially with external storage
The firewall thing is another issue of windows unfortunately. I would really advise purchasing a second hand SFF office pc or such, they usually cost as little as $50, and run linux on it as a server. Your experience with any docker app will be much, much better.
Running it on WSL or in a Virtual Machine on Windows should work well too if you need to carry it with your laptop.
It's in general a really poor experience compared to linux installs... VM would work best if it has to be windows
Got it. Thank you!