Billing emails from CloudFlare even after account deletion ticket number is 01488228.
I deleted my CloudFlare account before this, but I still have a community account and an email from CloudFlare billing me. (The billing amount is 0, so it's ok.) It's weird and I want to contact them, but my account has been deleted and I can't create a support ticket. What should I do?
I have posted about this in the community.
https://community.cloudflare.com/t/billing-emails-from-cloudflare-even-after-account-deletion/792874
3 Replies
All you need is access to the CloudFlare support portal... Is there any way to do this? As it stands now, I can't even open a ticket with support. I have already posted this issue to the community. Hopefully the community will get a reply as well.
Attached is the ticket number from a previous attempt to resolve a related issue.
ticket number :01401997
Thank you Leo for your reply. I live in Japan, so I cannot exercise my rights, but I am currently creating a similar topic in the community: https://community.cloudflare.com/t/billing-emails-from-cloudflare-even-after-account-deletion/792874
I hope I can get a reply from CloudFlare staff on the discord... Probably difficult...
I'll wait until I get a reply anyway.
you can only interact with billing via a support ticket. you can make a new account to file one, and reference the old one from there
Understood. I will give it a try.
A new account was created with the same email address and a new ticket was issued.
Ticket number:01488228
Previously handled by Billing Specialist Bex R. I would appreciate it if you could share this information internally if possible. Thank you in advance for your cooperation.