Stuck on Verify (NOT A DEV.)
Hi. I am having this issue where I am stuck on verifying if I am human. I did some simple search on how to get that solved. The greater problem is, I am not using a browser engine to access a site. I am using an app (Mendeley Reference Manager), and I can't even use it because it's stuck on loop.
5 Replies
?turnstile-issues
If you're having trouble passing Cloudflare Turnstile or Managed Challenges, you can try taking the following steps:
1. Check your browser and use a different one if necessary. Cloudflare challenges support the latest versions of popular browsers but some forks (such as Pale Moon) are not supported. See this link for more info: https://developers.cloudflare.com/fundamentals/get-started/concepts/cloudflare-challenges/#supported-browsers
2. Disable your browser extensions. Sometimes browser extensions can cause Cloudflare challenges to block your browser.
3. Scan your computer for malware (for example, using a free tool such as Malwarebytes). Sometimes malware can cause Cloudflare challenges to detect your computer as malicious and block it.
I am not using a browser. On browser, it works fine
If the app you're using is Mendeley Reference Manager and it's unable to visit their own website, you should reach out to the devs (of that program). If you scroll down on that there should be a Ray ID you can give them as reference, to adjust their rules
okay, thanks