43 Replies
Press windows key + r
Type msinfo32
Show ss
here
okay
Wait I’m ngl it looks like latest
Yeah it’s already latest version
yeh
update bios two time
Ok so are you using dual boot by any chance?
update bios in windows 10 but i cant play
then i update to win 11 then update bios again but still not working
^
idk
i think no only windows
dual boot like use two like windows and linux or … ?
Yes that’s what I meant
What
no what should i do next
I guess you’ll just have to contact support and tell them your bios is already updated and still keep getting the error
;valsupport
:valQuestion: The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
Let me know what they tell you
okay
ummm they told me turn on secure boot again
…
Alright do you know how to do that ?
yeh
but it not working
Not like that
Open key management
Click on reset to setup mode
Save and exit
Then go back to bios
Open key management
Click on restore factory keys
Save and exit
then check
ok
done then i need to check what
in game or system imfomation ?
The game
okay
It prob will be the same so :val_CAUGHT:
:(( it still not working
Yup
Just write back to the ticket and tell them it did not work
okay
they told me enbale tpm2.0
Go back to bios
Open security tab
Show pic
here
Open advanced
:val_HUH:
Open smart settings
Show ss
this bois too old yeh =))
:val_SusgeNoted:
@Jidat help
No tpm option in bios
they get the update bios error
But it’s already updated
Support said enable tpm
Support said enable tpm
yeh i can't play valorant anymore right
Hk
Hm
Tried disabling and enabling it?
Yup