I
Immich2w ago
stegl

trying to update to lattest version but getting errors all the time

as title says and here is the image of errors. im using portainer
No description
10 Replies
Immich
Immich2w ago
:wave: Hey @stegl, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time). 2. :blue_square: read applicable release notes. 3. :blue_square: reviewed the FAQs for known issues. 4. :blue_square: reviewed Github for known issues. 5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy). 6. :blue_square: uploaded the relevant information (see below). 7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.
Zeus
Zeus2w ago
Your internet is down/broken, not related to immich Either a firewall, DNS issue, total outage etc
bo0tzz
bo0tzz2w ago
Actually the issue is trying to use latest for the tag, that doesn't exist
Zeus
Zeus2w ago
Would that cause a timeout ..? I didn’t catch that
stegl
steglOP2w ago
thank you for your fast replay. this is confusing becouse everything works... i guess in need to take a look at tailscale (new to it) i tried with latest becouse v1.131.3 didnt work... im sorry if this is a problem not related to immich
Mraedis
Mraedis2w ago
you should use release for the newest image
stegl
steglOP2w ago
the problem was actually adguardhome
Mraedis
Mraedis2w ago
Did you adblock github or something
stegl
steglOP2w ago
im not actually blocking anything yet.. i think the problem is port 53 which adguardhome needs to actually work

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