Account locked due to not seeing payment verification and now getting ghosted/redirected
I bought a domain on cloudflare and they requested payment confirmation a day after and I missed the 24 hour window so the link expired. I was not refunded, and my account is now locked. I just want to confirm my payment so I can get unbanned, but I cant get routed to a human, even after a few days. I just get an automated response telling me to goto the abuse section, which does not apply to my issue. Anyone know how I can get this resolved?
2 Replies
Cloudflare's billing system is undergoing some changes/migration. During this period, you may notice extra bills, incorrect bills, or other issues.
To resolve these issues, create a Support ticket by using the following link (you must be logged into your Cloudflare account): https://dash.cloudflare.com/?to=/:account/support
Note that all accounts, even Free plan accounts, can create billing tickets. Tickets are the only way to resolve billing issues; we cannot help you in this Discord.
Did that, its been 3 days now no response. its really frustrating as I paid for it, never got a refund, and have had no acess for nearly a week