VALORANT•9mo ago

Account was stolen

Heed hlp to get back

Screenshot_2025-04-18-02-45-12-600_com.google.android.gm.jpg

RaneroOP•4/18/25, 1:05 AM

I tried to do that but I could. Does riot have a support email to contact them?

RRanero I tried to do that but I could. Does riot have a support email to contact them?

Isabella✨•4/18/25, 1:24 AM

;valsupport

VANGUARD Main•4/18/25, 1:24 AM

:valQuestion: The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.

VVANGUARD Main :valQuestion: The community help forum is managed by the community and does not ...

RaneroOP•4/18/25, 1:34 AM

I tried to use your official but I couldn't. I hope to get support now from discord support or maybe email support

RRanero I tried to use your official but I couldn't. I hope to get support now from disc...

Isabella✨•4/18/25, 2:09 AM

Couldn’t what? Is the site not reachable?

Isabella✨•4/18/25, 2:10 AM

Once you submit a ticket regarding account recovery ^ you receive an email with the follow up response from support

RaneroOP•4/18/25, 2:12 AM

@Isabella

It's not that. But when I created that account i rush it and I put a random birthday

Isabella✨•4/18/25, 2:12 AM

Right

Isabella✨•4/18/25, 2:13 AM

If you can’t prove the ownership with the requested information, unfortunately you can’t recover your account.

RaneroOP•4/18/25, 2:13 AM

I can prove with my email. I still have it

Isabella✨•4/18/25, 2:14 AM

Well that alone doesn’t suffice.
You’ll need to answer all the required questions.

RaneroOP•4/18/25, 2:15 AM

That's why why I'm asking for help here

Isabella✨•4/18/25, 2:15 AM

There is no official support in this server

Isabella✨•4/18/25, 2:16 AM

Your only option is to contact support via their support site.

RaneroOP•4/18/25, 2:16 AM

So it's a lost cause?

Isabella✨•4/18/25, 2:16 AM

Unless you can remember what info you used to create the account

RaneroOP•4/18/25, 2:18 AM

The only thing I don't have It's birthday. Who knows that

RaneroOP•4/18/25, 2:19 AM

It was many years ago

Isabella✨•4/18/25, 2:20 AM

Why didn’t you use your own DOB

RaneroOP•4/18/25, 2:26 AM

What is that??

RRanero What is that??

Isabella✨•4/18/25, 2:26 AM

Date of Birth

RaneroOP•4/18/25, 2:28 AM

Idk what to say. You are right

RaneroOP•4/18/25, 2:30 AM

I can see I'm not the only one who is attacked today. I hope riot could fix this.

Isabella✨•4/18/25, 2:30 AM

Fix what?

Isabella✨•4/18/25, 2:31 AM

If you’re talking about the other person, he knowingly gave the wrong info in his ticket.

Isabella✨•4/18/25, 2:31 AM

Provide the right info, and your account is back.

RaneroOP•4/18/25, 2:35 AM

I know tis isn't their fault. But they should make more easier and more comfortable their support like other platforms

RRanero I know tis isn't their fault. But they should make more easier and more comforta...

Isabella✨•4/18/25, 2:40 AM

FYI the sooner you are able to recover your account, the better, if whoever hacked it, cheats on it. It’s done for.

Isabella✨•4/18/25, 2:40 AM

Also drop ur tracker, I wanna check something

RaneroOP•4/18/25, 2:42 AM

@Isabella

i don't understand

Isabella✨•4/18/25, 2:42 AM

Which part

RaneroOP•4/18/25, 2:42 AM

What do you want to check

RRanero What do you want to check

Isabella✨•4/18/25, 2:43 AM

Research
What’s your ign

RaneroOP•4/18/25, 2:43 AM

DzRanero but they change the name now

Isabella✨•4/18/25, 2:45 AM

What’s the tag

Isabella✨•4/18/25, 2:45 AM

RaneroOP•4/18/25, 2:47 AM

EUNW i believe

RaneroOP•4/18/25, 2:52 AM

EUNE

RaneroOP•4/18/25, 11:35 AM

@Isabella

sry it was EUW

RaneroOP•4/18/25, 11:47 AM

And in my web supp says
Invalid Username Characters