Vivek - Hi - I opened a case (Case No 00391976)...
Hi - I opened a case (Case No 00391976) where I am unable to activate a deactivated user using ThoughtSpot end-point (api/rest/2.0/users/activate). I have provided the required payload (user_identifier, auth_token and password) but getting error: "debug": "["Illegal base64 character 26"]". I have used the token available in the deactivated user response. Can you please look into this. @bill_da_golfer @Andres CalderonBD
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Note that I've also been able to replicate this issue internally. IMO either there is an issue with the APIs or the docs are wrong.
Messaged the relevant team member, they should be able to check and get back
Please allow me some time. Taking a look at it.
@Vivek Need your cluster configuration like which setup are you using okta/saml/local?
@shikharTS should we ask this from IAM team?
@Swarnika Our cluster is configured using 'local' authentication.
Based on the info in the internal thread, in the auth_token being provided as part of the API, we have and additional
&tsref= here, which is failing the API. Can you remove this and try it?
Should work after thatThanks a lot @shikharTS. It worked after removing the "&tref=".