Problem with GeyserMC

I installed Geysermc according to the wiki but Bedrock players still cant join. The strange part is that i can join with my Bedrock acount. I also see no errors or anything in the logs. I would appreciate any help :)
30 Replies
Jespere
JespereOP7d ago
PLease someone help me im going insane :(
Louis_Dew
Louis_Dew7d ago
I think it’s better to ask for help in the geyser discord
Cooleg
Cooleg7d ago
More information would also be helpful For example: - Is this selfhosted? - If so, are you connecting using the local ip/port or the external one? Did you properly port-forward the bedrock port? - Are there any messages sent in console when others attempt to join? - What IP/Port are you using and does it match with what others are using? - What mc version is the server on and what geyser version are you using? - Are you using the same bedrock edition version as the others are? - What server software are you using? - Do you have both Geyser and Floodgate installed?
Jespere
JespereOP7d ago
1. Yes it is self hosted 2. Im connecting using the external ip and i think i port forwarded it correctly 3. No at least didnt see any 4. Im using the standard berock port an it does match 5. im running paper 1.21.4 and the latest build of geyser 6. Yes 7. Im using crafty on docker/casaos 8. Yes
Schroedes
Schroedes7d ago
Do you have floodgate installed?
Jespere
JespereOP7d ago
Yes i do
Schroedes
Schroedes7d ago
What message do bedrock players get when they attempt to join is your server whitelisted?
Jespere
JespereOP7d ago
something like "cant connect to world"
Schroedes
Schroedes7d ago
can you run /geyser connectiontest [server ip] and see what it returns? also online mode?
Jespere
JespereOP7d ago
[17:10:36 INFO]: Testing server connection to eternalcraft.ddnss.org with port: 19132 now. Please wait... [17:10:37 INFO]: Your server is likely online and working as of now! [17:10:37 INFO]: If you still face issues, check the setup guide for instructions: https://wiki.geysermc.org/geyser/setup/ [17:10:37 INFO]: If that does not work, see https://wiki.geysermc.org/geyser/fixing-unable-to-connect-to-world/, or contact us on Discord: https://discord.gg/geysermc
Setup | GeyserMC
Guides to setup Geyser on all supported platforms
Schroedes
Schroedes7d ago
and there's nothing in console when someone tries to connect? are you sure players are using the right ip/port
Jespere
JespereOP7d ago
no nothing, and im pretty sure that the ip and port are correct
Schroedes
Schroedes7d ago
Odd you're probably better asking in the geyser server, they will be better at diagnosing most likely
Jespere
JespereOP7d ago
i did but nobody responded :(
Schroedes
Schroedes7d ago
it may take time could take hours what version of paper are you using
Jespere
JespereOP7d ago
1.21.4
Schroedes
Schroedes7d ago
and you have online mode set to true?
Jespere
JespereOP7d ago
In wich config is that?
Schroedes
Schroedes7d ago
server.properties online-mode=true
Jespere
JespereOP7d ago
Yes it is set to true
Schroedes
Schroedes7d ago
interesting, thats about as far as my knowledge goes for geyser I would wait for a response from them now
Jespere
JespereOP7d ago
ok :( ive already waited like 5 hours
Schroedes
Schroedes7d ago
99% of support on discord is volunteers (like this, I don't get paid to help people) You'll need to be patient, and if it gets lost in a channel ask it again
Jespere
JespereOP7d ago
thank you for your help :)
Schroedes
Schroedes7d ago
no problem, if you figure it out I would be interested to see what the problem was
Jespere
JespereOP7d ago
hi, i have a clue what might be the problem, it seems like only berock clients on 1.21.73 can join the server but im not really certain if thats the problem because i have viaversion installed.
Schroedes
Schroedes7d ago
Is viaversion up to date?
Cooleg
Cooleg7d ago
1.21.73 is the most recent mc bedrock version to my knowledge I would recommend that your players stay up to date as since its quite difficult to switch around versions on bedrock so supporting the latest version is the safest way to keep compatibility with the most players
Jespere
JespereOP6d ago
yeah but it seems like mobile players are still on 1.21.72
Cooleg
Cooleg6d ago
mobile app stores take a bit of time

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