Ticket "Solved" meaning

what does it mean if a Riot Games ticket is "solved" but I have not received an answer?
12 Replies
Geniux
Geniux6d ago
no reply but solved means that your unban request has been denied
sympxthiisches
sympxthiischesOP6d ago
but my friend just asked why she got banned
Geniux
Geniux6d ago
is your friend banned for 3rd party apps?
sympxthiisches
sympxthiischesOP6d ago
no
Geniux
Geniux6d ago
:SCwhat:
sympxthiisches
sympxthiischesOP6d ago
just for section 7 but never cheated or smth she is like new to the game
Geniux
Geniux6d ago
section 7 is anywhere from account sharing to cheating to being toxic
sympxthiisches
sympxthiischesOP6d ago
yes i know bc of this she asked on the ticket but she got only the awnser of the bot saying " we will investigate" ans something but she got no awnser yet from an human being you know?
裕子
裕子6d ago
Does being toxic get u hardware banned
Geniux
Geniux6d ago
if you do it often enough, probably
裕子
裕子6d ago
Not often 1 game Then I went into a. Custom and got perm acc and hardware banned :AE_Sob: I might have one of the dumbest galas Evan for section 7 even tho it’s so obvious am not
sympxthiisches
sympxthiischesOP6d ago
so? what does it mean if the ticket is "solved" but without an awnser and she did not cheat or smt

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