60 Replies
after 5 minutes it just crashes
mine wont let me load
I have the same issue weere you able to fix it?
@Tib riot id?
Me and my friend both have this issue
Mine was fixed with restarting he has uninstalled, updated bios and more nothings worked so our ids are
CTIC Vhyoom#cyptc (mine)
Sova#irl
@vhy - coach can you ask your friend to retry?
sure going right now
the game shouldnt crash anymore
im on the phone with him now. we will see ;)
IT WORKED!! thank god lol
we have been at this for like 5 hours with his bios and stuff 🥲
@vhy - coach would it be possible if you can find and send the crash dumps?
its possible but you have to tell me the file path.
i can get the screenshots
it should be in %temp%
ok
let me see
and have a .TMP extension with a 7 digit alpha numeric name
and should be around 200ish mb
would it be something like this?
trying to find it on my own so its easier to help my friend
no
im a bit slow icl..
lol
open this
type %appdata%
ye ^
i typed app data now what
do i go to local
Local -> Temp
okay getting it rn from him
one sec
sadly not it
just run the game again
I DIDNT DO IT
did you ever press a "yes" to generate the crash dump
got im not good at this
all good
no we both couldnt.
it froze the game and the only thing we could do is power off the pc
couldnt tab out or even close the game
it froze ur game?
so we js restarted the computer
yes
wtf
like the loading screen
sorry so it completely
froze ur PC
yes.
could u try again
rn
wdym
like play
yeah
see if it freezes again
ok
@ItsGamerDoc its rolled back, they wouldnt freeze anymore
it was weird. we could cntrl alt delete and launch task manager but it wouldnt let us tab into it to close the game
so we js clicked this and restarted the game
he was able to launch 🌚
OFF TOPIC BUT THATS SOO COOL
how do you get that
this for clarification
uh hello will the game not crash anymore?
I also had it
but havent tried to open since 2 hours ago
yes its fixed
thank you
what was the issue why was it crashing tho
we still need to figure out the issue, but it has been temporarily disabled until its fixed
under 1% of people are facing this issue
ahh thanks
yeah it works now i can finally load in lol
can you please join the discord server I sent on your PM? We need people who are facing that issue to join that server so we can A/B test this on monday
uhh yeahh sure in abit