Not getting verification emails
I have a new account I set up for a client and we aren't getting the verification emails. It looks like when we setup the account, we didn't actually have a mailbox assigned to that email, so Cloudflare likely got a bounceback, which probably put us on some block list. Any suggestions on what we should do. The mailbox exists now, and we have confirmed we can send and receive from it, and nothing is getting caught up in spam.
4 Replies
These links may help, but they only work when logged out. You can always use an Incognito Window or a Private Window to ensure you're logged out.
If you know the email: https://dash.cloudflare.com/forgot-password
If you know the email and have 2FA or email delivery issues: https://dash.cloudflare.com/login-help
If you don't know the email: https://dash.cloudflare.com/forgot-email
I have no issues accessing the account, I just can't verify the email because the verification email never comes in.
Which means I am limited in what I can do with Cloudflare.
?account-recovery
These links may help, but they only work when logged out. You can always use an Incognito Window or a Private Window to ensure you're logged out.
If you know the email: https://dash.cloudflare.com/forgot-password
If you know the email and have 2FA or email delivery issues: https://dash.cloudflare.com/login-help
If you don't know the email: https://dash.cloudflare.com/forgot-email