Support Tickets are horrible..

ALPH-1 keeps giving automated response then "Solving" my account recovery ticket and I can no longer add anything to the ticket???
53 Replies
Isabella✨
Isabella✨2w ago
Spamming the ticket system blacklists you.
argue
argueOP2w ago
I didn't spam it, I opened an account recovery ticket after being inactive from the gaming scene for a while, after 2 days I got ALPH-1 response which then closed the ticket, just incase I waited an additional 4 days which to no surprise didn't get a response, opened 1 more but this time while signed into a new riot account, someone responded, hours later ALPH-1 "auto-solved" the ticket yet again.
Isabella✨
Isabella✨2w ago
Did you try the automated recovery ;recovery
VANGUARD Main
VANGUARD Main2w ago
:valQuestion: If you have forgotten your login credentials or your account has been compromised, you can try to recover your account by heading to the link below. Permanently banned or deleted accounts cannot be retrieved. Account Recovery: https://support-valorant.riotgames.com/hc/en-us/articles/360046229573-Recover-Your-Account
argue
argueOP2w ago
Yep, some things I don't know because 1. they changed the email on the account (obviously) and 2. they have changed the riot id because I tried pulling up my profile on stats-tracker and can't find myself. so it's saying I don't have enough to auto-recover
Isabella✨
Isabella✨2w ago
You need to provide the email that the account was first created with
argue
argueOP2w ago
I believe I provided it with it, I can't find the creation email, but I have emails dating back to 2021 and no (email-change) email from riot back then so I assume it's the one I made it with
HeyBro
HeyBro2w ago
same
argue
argueOP2w ago
Is yours also for account recovery?
HeyBro
HeyBro2w ago
ahhaah i wish.i get ban bc of SMURFING on my pesronal account
argue
argueOP2w ago
damn, that's a rip I am currently trying to reach support via their twitter, now just "waiting on an agent" they really need better support options, even comitting the extra money for Live Chat, or Phone support
HeyBro
HeyBro2w ago
yes riot sick rn they banned 30 players bc of new upd win
Matsui
Matsui2w ago
Maybe boosting :shrug:
HeyBro
HeyBro2w ago
they banned for it?
Isabella✨
Isabella✨2w ago
Yes they ban for boosting.
Matsui
Matsui2w ago
. lol
Isabella✨
Isabella✨2w ago
:val_HelloBro:
Soupy Soup
Soupy Soup2w ago
not for boosting specifically.
Jidat
Jidat2w ago
Smurfing is not bannable goodsir
Matsui
Matsui2w ago
wym
HeyBro
HeyBro2w ago
Okay Someone can help me? I think something wrong with my pc I getting error 136 after it gets bans What should I do?
Soupy Soup
Soupy Soup2w ago
Boosting someone is not bannable if: 1- the alt account is yours 2. you didn't lose on purpose to stay in their rank or drop to it. 3. you didn't play on their account to boost them
Matsui
Matsui2w ago
this is the meaning of smurfing
Soupy Soup
Soupy Soup2w ago
not really.
Matsui
Matsui2w ago
"you didn't play on their account to boost them" their account or not, is boosting
Soupy Soup
Soupy Soup2w ago
and it's not bannable. ask anyone who knows about that stuff.
Matsui
Matsui2w ago
and somehow you know strange, no?
Soupy Soup
Soupy Soup2w ago
because I do it maybe?
Matsui
Matsui2w ago
Since you know, can you explain to me how Riot bans profiles that manipulate their own ranks? How does Riot ban profiles that bought duo boost services?
Soupy Soup
Soupy Soup2w ago
I was writing the other thing but I need to ask since when does riot ban for duo boost services? I mean using them unless they use hacks
Matsui
Matsui2w ago
you know that there is people who do rank up services without using exploits and do you think riot would allow this?
Soupy Soup
Soupy Soup2w ago
yeah I do
Matsui
Matsui2w ago
services from third party without their consent?
Soupy Soup
Soupy Soup2w ago
only reason I think they would allow it is identifying whether it's just a friend or someone who bought third party services would just be a mess. and it's just a non issue in general all they can really do is ban the booster even if they do ban the person getting boosted I doubt it's common or consistent whatsoever.
Matsui
Matsui2w ago
and you are saying that they allow it simply because it is not something that is easy to track?
Matsui
Matsui2w ago
?
No description
Matsui
Matsui2w ago
my sir
Soupy Soup
Soupy Soup2w ago
booster not the person getting boosted booster bannable boosted not bannable because booster prob using bought accounts or dropped ranks
Matsui
Matsui2w ago
lmao okay bud
Soupy Soup
Soupy Soup2w ago
I haven't seen a single person get banned for being boosted hell even I got boosted once
Matsui
Matsui2w ago
Do you really think Riot will encourage/allow people to go after something they want to end/trivialize within the game?
Soupy Soup
Soupy Soup2w ago
not paid but shouldn't matter since riot has no means of detecting it
Matsui
Matsui2w ago
just because you havent seen ur affirming that they allow
Soupy Soup
Soupy Soup2w ago
I don't work at riot I have no idea but my guess is just like I said they banned the main issues already like dropping accounts or buying accounts the person getting boosted isn't breaking a single rule in the game. if you get boosted by someone using cheats which is in the rules ofc you get banned too all im saying is its just illogical and not enough of an issue or too hard of an issue to fix. hence they don't ban you for gettinf boosted
Matsui
Matsui2w ago
>>>Participating<<< in cheating or other >>>anticompetitive<<< behavior, including but not limited to (a) playing on another person’s account or otherwise >>>engaging in activity intended to “boost” an account’s status<<< or rank and (b) “stream sniping,” where a player’s live broadcast is exploited to give another player an unfair advantage and/or harass the broadcaster and/or their teammates in game; 7.1.15 if you need blink
Soupy Soup
Soupy Soup2w ago
even here man only thing they specifically mentioned is something you get actual bans for playing on their account yes I know they said or otherwise but even you know that doesn't really mean they will ban you for getting boosted, just use common sense why would they ban for something this minor that can lead to false positives. for example you were talking about dropping ranks do you know how badly apparent you have to make it to get banned for that? it's against the rules shouldn't they spend more time on banning people for it? maybe.. just maybe it's because it's something thats just not worth it? they only ban for it if you have a really really obvious case of it. getting boosted is the same issue it's not really a yes or no question of is the person getting boosted by wrong means, what if a person is just playing with their friend whose on their alt on which they didn't drop their rank or anything. (that alone is a whole different thing to worry about lmao) Idk if you're trolling but you're not getting banned for getting boosted bro. also wanted to say not saying it's a good thing but yk it's there.
Matsui
Matsui2w ago
Take it easy, first of all you affirmed that its not bannable, now you are saying that it is difficult for Riot to be sure and then ban the account, this is a bit contradictory. It's not because it's more complicated to have concrete evidence that they allow it. Whether a person wants to receive a boost or not, they will be harming everyone's game while and after receiving the service. and common sense, if you don't allow the sale of something, you shouldn't allow the purchase of it, which would only engage suppliers to continue doing what they shouldn't
Soupy Soup
Soupy Soup2w ago
You're right thats my fault I would call anything they dont consistently ban for not bannable. anyway i keep having to repeat the same thing they just cannot verify it to an extent they would regularly ban people for it. eitherway instead of jjust repeating the same thing to each other i guess just take it as an opinion and we can keep ours.
Soupy Soup
Soupy Soup2w ago
should i cop
No description
Soupy Soup
Soupy Soup2w ago
best bucky in the game
Isabella✨
Isabella✨2w ago
Holy yap What y’all on about😭
Matsui
Matsui2w ago
the storm that will come in a few days is better i forgor the name
Jidat
Jidat2w ago
I don't remember ordering a Yappuccino

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