mad1 - I want to raise case ticket at ThoughtSp...

I want to raise case ticket at ThoughtSpot community, but I am getting this error :
No description
6 Replies
shikharTS
shikharTS3w ago
Can you ask this in your in-app chat support? They should be able to help
mad1
mad1OP3w ago
@shikharTS ,I am using the ThoughtSpot software version, i don't see any option as such.
shikharTS
shikharTS3w ago
Do you have an account manager? I would suggest to have a talk with them around permissions
mad1
mad1OP3w ago
Account Manager, Internally within the company or at the ThoughtSpot community you mean ?, I can see him to be account owner on ThoughtSpot Community :
No description
shikharTS
shikharTS3w ago
From ThoughtSpot, there should be an account manager for your cluster..
Jill Ross (ThoughtSpot)
Hi @mad1 - We can help you at [email protected]. Please send your name, company name, and email address to that email address so that our support portal admin team can grant you the appropriate permissions. Thank you for your patience!

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