Failed to update user subscription

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10 Replies
Boris
BorisOP3w ago
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Boris
BorisOP3w ago
I can't register my website and other services. If I click on "subscribe", I get the message: "There was an error while attempting to subscribe. Try again later." Can someone help me?
SuperHelpflare
Cloudflare's billing system is undergoing some changes/migration. During this period, you may notice extra bills, incorrect bills, or other issues. To resolve these issues, create a Support ticket by using the following link (you must be logged into your Cloudflare account): https://dash.cloudflare.com/?to=/:account/support Note that all accounts, even Free plan accounts, can create billing tickets. Tickets are the only way to resolve billing issues; we cannot help you in this Discord.
ibash
ibash3w ago
wait a sec -- is this the 6 month billing outage?
Boris
BorisOP3w ago
My ticket number is: 01459042 Priority: Urgent
SuperHelpflare
Cloudflare's billing system is undergoing some changes/migration. During this period, you may notice extra bills, incorrect bills, or other issues. To resolve these issues, create a Support ticket by using the following link (you must be logged into your Cloudflare account): https://dash.cloudflare.com/?to=/:account/support Note that all accounts, even Free plan accounts, can create billing tickets. Tickets are the only way to resolve billing issues; we cannot help you in this Discord.
Boris
BorisOP3w ago
can you help me? please @Hello, I’m Allie!
Hello, I’m Allie!
?pings
SuperHelpflare
Please do not ping community members for non-moderation reasons. Doing so will not solve your issue faster and will make people less likely to want to help you.
Vero | OOO Public Holiday
Hi. I've passed this internally to get some attention on it but there's currently a big queue, so expect delays thanks for your patience

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