"Let us know you're human" never passes.
I'm trying to log into my account but no matter what browser I use the login widget doesn't work. How can I contact support about this?
5 Replies
to clarify, it spins for 3 seconds and then resets back to this state
I've tried clicking the 'having trouble' link that pops up, but all that does is bring up a feedback form, doesn't solve anything.
hello, I'm still having trouble here
If you're having trouble passing Cloudflare Turnstile or Managed Challenges, you can try taking the following steps:
1. Check your browser and use a different one if necessary. Cloudflare challenges support the latest versions of popular browsers but some forks (such as Pale Moon) are not supported. See this link for more info: https://developers.cloudflare.com/fundamentals/get-started/concepts/cloudflare-challenges/#supported-browsers
2. Disable your browser extensions. Sometimes browser extensions can cause Cloudflare challenges to block your browser.
3. Scan your computer for malware (for example, using a free tool such as Malwarebytes). Sometimes malware can cause Cloudflare challenges to detect your computer as malicious and block it.
yes. I've tried these. chrome latest with no extensions. still spins
Is it happening for other sites or only Cloudflare? And have you tried it in Incognito mode?
incognito mode is what I used to disable browser extensions. It happens for some other sites, but not others.
Some sites will let the challenge pass, but others will not. I've tried using a VPN, and it does not change the outcome.